INFINITI of Scottsdale

Kevin Mason in sales department and Courtney Mutema in finance department are the best in profecionals in the car business. Entire process was easy ,without of any suprises or mistakes. Entire staff of th finance department are the best in profecionals in the car business. Entire process was easy ,without of any suprises or mistakes. Entire staff of the dealership is very friendly and simply know "their staff". Thank you all. More

Within the last five years I have purchased three new vehicles from Stephen Fitch at Infiniti of Scottsdale on Frank Lloyd Wright Blvd as well as one used vehicle. He has always taken the time to educate vehicles from Stephen Fitch at Infiniti of Scottsdale on Frank Lloyd Wright Blvd as well as one used vehicle. He has always taken the time to educate me on every detail from warranty to service, pricing to safety comparison. After each purchase I feel that his follow up has been quite timely and sincere. It is very simple...from each sales experience to every single service appointment - I have always felt welcome and secure with all of my decisions regarding my cars. I would not make a new or used purchase of a car anywhere else or from anyone else. Questions?? Please do not hesitate to contact me. Best, Wendy Winberry ms.berry@dcranch.com 480.563.0563 More

Lindsey Haworth was great to work with, fair, personable and not pushy. That is why I bought a QX56 and did not go back to GMC... Lindsey. We stopped by to look in between football tourney games and came and not pushy. That is why I bought a QX56 and did not go back to GMC... Lindsey. We stopped by to look in between football tourney games and came away with a great truck, good deal and a great experience. Finace was exceptional as well... SHE made the process smooth, pain free and easy. More

Kevin Mason was AWESOME! As well as Lee Jones. I was worried since it was the first time I was looking for a car out of state, ESPECIALLY being in Anchorage, Alaska. But with the help of Kevin Mason, th worried since it was the first time I was looking for a car out of state, ESPECIALLY being in Anchorage, Alaska. But with the help of Kevin Mason, the process went smoothly without a worry that I would lose out on the vehicle that I had searched for online. Very helpful and excellent customer service! THANK YOU INFINITY OF SCOTTSDALE!! More

Kevin & Lee whee very helpful and inforamtive on insuring I was confortable with getting into a new G37 Coupe. Kevin made my experiance freat and is the major reason I am still in a G37 and not my o insuring I was confortable with getting into a new G37 Coupe. Kevin made my experiance freat and is the major reason I am still in a G37 and not my other 2 options. This is my 3rd G coupe and with a Sale person like Kevin I might end up in another in 3 years. Its great to have someone who understands the customer is still important. More like him are needed. More

Steve Fitch was fantastic to work with. He did his job well without being the high pressure tactics used by some sales people. Johnny in the service deptarment made the recommendation to work with Steve. well without being the high pressure tactics used by some sales people. Johnny in the service deptarment made the recommendation to work with Steve. Thanks to both of these guys, they made the day enjoyable instead of a waste of time. More

Although the car buying experience can be a daunting process,the scottsdale infinity sales person Stephen Fitch and sales Maneger Mike Everland were awesome and acomodating in every fashion.It was the process,the scottsdale infinity sales person Stephen Fitch and sales Maneger Mike Everland were awesome and acomodating in every fashion.It was the fastest process I experienced buying a new car. More

This was my first new car purchase, and Mark was great. He was extremely patient with me, as I was very particular about what I was looking for. I never felt pressured at any point during the process. Ul He was extremely patient with me, as I was very particular about what I was looking for. I never felt pressured at any point during the process. Ultimately, I got the exact car I wanted for a decent price. I will be returning to ths dealership again when it is time for a new car. More

Has been the worst car shopping experience ever!! Most unfriendly people with a big attitude problem. Buying a used car has never been easy and it would be the worst if you were to consider getting it f unfriendly people with a big attitude problem. Buying a used car has never been easy and it would be the worst if you were to consider getting it from Infiniti of Scottsdale. First, the dealer made it seem like he was giving a deal by "working" with me on the monthly payments but all he did was keep his price intact and reduce the monthly payments by adding the no. of months to the loan term. I told him, I can write you a check for the entire amount and he needn't worry about my monthly payments. So, he asked me if I dropped the price to xxxxx would you buy the car today and I said yes. I was promised a price that the salesman and I agreed upon and he wrote it on a piece of paper. "If I were to give you the car for $xxxxx, would you buy it today" and asked me to sign it. Made me fill out a credit check (hard inquiry) application and came back after 10 minutes to tell me that he has good news and that I got a good rate but unfortunately his manager didn't agree to the rate. This is the most absurd ridiculous negotiation ever.. I don't see a point in the dealer asking me, completley on his own to sign a piece of paper on an amount we agreed upon as the sale price for the car and coming back to say no to it. (why would he do it if he knows he can't give it to me for that price and he's not even a regular sales guy. He's the sales manager) I didn't ask him to do it and to top it knowing that they can't give me the car for that price I wonder why they had to run a credit check for me. It's a no deal, end of story. Am left for God knows how long with that hard inquiry on my credit when I wasn't even going to be given the credit. But the best is yet to follow. I felt I could stretch my dollar a bit more on the car and called back the next day only to hear the dealer say in the most rudest way possible that he would not give me even the $500 discount he was going to give the previous day. He basically said, I will NOT sell you the car. And that is Infiniti of Scottsdale for you... More

GREAT experience!! Lee Jones assigned us to Lindsey and Lindsey was pleasant and informative. Any questions we had, if she didn't have an answer, she got us one. Went to the dealership, was able to tes Lindsey was pleasant and informative. Any questions we had, if she didn't have an answer, she got us one. Went to the dealership, was able to test drive vehicle and ask any questions. Was able to request a color and the model I wanted without any hastle. Requested a certain model. Since it wasn't in the dealership, Lee Jones requested from another dealership and I was able to make my decision without any pressure. My hats off to Lee Jones and Lindsy Haworth!! They are two keepers! More