INFINITI of Scottsdale

Terrific sales experience with Bryan Nelson, followed up with seemless/expedient financing with Mark Tharp. I have also had my prior Infiniti serviced under the care of Mark Szendzielorz, who efforts are li with seemless/expedient financing with Mark Tharp. I have also had my prior Infiniti serviced under the care of Mark Szendzielorz, who efforts are likewise superior. More

I gave this dealership a "5" great rating across the board. I did so because purchasing a car at Infiniti of Scottsdale was a pleasure. It is a top-notch, well run, classy dealership. My sale across the board. I did so because purchasing a car at Infiniti of Scottsdale was a pleasure. It is a top-notch, well run, classy dealership. My sales representative Stephen Fitch and the General Manager Ken Schatzerg made doing business there a pleasure. I whole-heartedly recommend purchasing a car here. More

Dealing with Bryan Nelson at Infinity of Scottsdale was a dream come true. Being a former car sales person for BMW I found the negotiation process hassle free, upfront and frankly refreshing. Bryan met all dream come true. Being a former car sales person for BMW I found the negotiation process hassle free, upfront and frankly refreshing. Bryan met all my needs, found me the perfect car, was professional, courteous and patient throughout my entire car purchase. I will send all my friends and collegues to Bryan at Infinity of Scottsdale. More

The entire Infiniti of Scottsdale team is great. On the used car side, Chris takes an interest in your requirements and works to match you with a car that you will enjoy. On the service side, Corey and Er used car side, Chris takes an interest in your requirements and works to match you with a car that you will enjoy. On the service side, Corey and Erik have been fantastic to work with. Corey is extremely friendly and positive with a "can-do" attitude. Erik listens and knows who can service your vehicle quickly with a high level of detail. Finally, Lee and Bryan are a "superstar" new car sales team! They are responsive, proactive, and will work hard to meet your pricing requirements. When it comes to the Infiniti brand, I will only purchase from Infiniti of Scottsdale!! Kudos to the entire team!! More

I visited Infiniti of Scottsdale last night to discuss turning in my lease and getting into a new Infiniti, and in less than an hour I was signing papers for my next lease! The experience was efficient an turning in my lease and getting into a new Infiniti, and in less than an hour I was signing papers for my next lease! The experience was efficient and professional. Stefan and Lee answered my questions and handled my concerns quickly, and we got right to the point. Often times, getting into a new car can be a day-long experience. Not here! We agreed on a fair monthly payment without all of the back and forth, and I selected a car on the lot with no trouble at all (they had a very large selection). I wrapped up the process with Courtney in the Finance department, who was nice enough to stay late and help get me out the door in my new car. I'm proud to recommend Infiniti of Scottsdale, and I look forward to my next upgrade at the end of this lease! UPDATE: Received a surprise bill in the mail months after the deal for excess mileage and wear and tear that I was told would be covered in my new deal. Sometimes experiences that are too good to be true are. Dealership was not willing to help remedy the situation, so it looks like I'll be moving on from Infiniti after this lease. More

I took my infiniti fx35 for service engine soon issue. I was changed $1500, inspire of me having a 7 year/100 k warranty. They claim that I did not change my oil at 3K interval. I got all major services 30K was changed $1500, inspire of me having a 7 year/100 k warranty. They claim that I did not change my oil at 3K interval. I got all major services 30K/60K done regularly with out fail. I owned BMW/Volvo/Lexus previously; did not face any issues. I have was going to buy jx model, but now, I will never buy another infiniti again, and do my best not to get servicing done at the dealership if possible. More

Wonderful experience! Daniel was very warm, classy, thorough, and committed to making my experience comfortable and enjoyable! I love Infiniti, and Infiniti of Camelback is exceptional! thorough, and committed to making my experience comfortable and enjoyable! I love Infiniti, and Infiniti of Camelback is exceptional! More

Infiniti of Scottsdale is by far the premier dealership in Arizona. I am on my 6th lease with them and will never go anywhere else… My experience with Lee Jones over the years has been nothing short of p in Arizona. I am on my 6th lease with them and will never go anywhere else… My experience with Lee Jones over the years has been nothing short of phenomenal, to say least. Lee is truly an individual with highest of integrity and treats you with honor and respect. The Infiniti brand delivers great quality but, it is the dealership that brings me back over and over again… Fantastic customer service, friendly and clean atmosphere, warm and professional staff that are always there to ensure you are getting the customer experience at the level of the Infiniti brand… Keep in mind, there are other and much closer choices in Infiniti dealerships but, I choose to do business with the best - Infiniti of Scottsdale. Dan Calderon Goodyear, AZ More

Infiniti of Scottsdale had 2 cars which fit my requirements, the dealership was fairly close to my home, and the listed prices were competitive with other dealerships in the area. I chose not to requirements, the dealership was fairly close to my home, and the listed prices were competitive with other dealerships in the area. I chose not to visit a couple other dealers due to unfavorable consumer reviews on cars.com. I was very pleased with the way I was treated by everyone I dealt with at Infiniti of Scottsdale. I was given options, but did not feel forced to choose anything specific. I felt they were trying to meet my needs rather than make a sale and move on to the next customer. The premises were clean, neat and inviting; someplace I would not mind waiting while having my car serviced. I'm always leary of bait-and-switch deals, or high-pressure upselling when buying a car, but did not experience any of that at this dealership. Spent the most time with Chad Ackerman who sold me a Mercedes. Good sense of humor, professional and knowledgeable. Also worked with Mark Tharp, the Finance Mgr. Very tactful, pleasant and professional. Offered me some options, I chose one I wanted and passed on the rest. Buying a car at Infiniti of Scottsdale was a pleasant, quick, painless experience and I left owning the car I wanted. I'd recommend working with Chad or Mark to anyone looking for a new or used car. More

i have purchase 3 cars in the last 3 years from 3 diffrent dealers and by far this is the best dealer i have worked with so far. the sales guy was great and friendly and work hard to make the deal wo diffrent dealers and by far this is the best dealer i have worked with so far. the sales guy was great and friendly and work hard to make the deal work for the dealer and me. i would highly recomend going here. More