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INFINITI of Sarasota

Sarasota, FL

4.9
1,866 Reviews

4950 Clark Rd

Sarasota, FL

34233

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Showing 1,866 reviews

January 15, 2021

Renee was wonderful and patient taking care of my needs. I really enjoy working with her the first time. She also helped with getting a loner for the day since I work More

by WENDYLUFISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee
Jan 25, 2021 -

INFINITI of Sarasota responded

Hi Wendy, thanks for the five-star review! We're so happy to hear about your positive experience while at our dealership and we truly appreciate the feedback!

January 14, 2021

I took me three visits to determine why my check engine light. After the first repair the light came on again on the trip home. I took the car back and a different part was replaced. Then the next mornin More

by ABWASER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Gordiychuk
Jan 15, 2021 -

INFINITI of Sarasota responded

Thank you for taking the time to share your frustration with us. We are always looking for ways to improve and make the client experience better. Unfortunately in this case it took multiple visits and diagnosis to fix the problem. The third visit cost another $428.20 to fix this issue which the dealership took care of based on your inconvenience. Please let us know if you experience any other issues we can assist with. Thanks Dan Bonora General Manager

January 13, 2021

The men and women at Infinity of Sarasota went above and beyond for an online customer, military member with unique circumstances regarding out of state DL. Outstanding experience from start to finish. More

by BOSSORR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Trager, Paige Wellman, Michael Capito, Steve Sipes
January 12, 2021

Thank you for making this a smooth transaction. I appreciated all your input and consideration for my needs. I am looking forward to buying cars here in the future! More

by DEABROOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Steve Sipes
January 09, 2021

Professional courteous service from start to finish. Took me right on time. Loaner car was ready. Service was completed on time. The paperwork was ready when I arrivef More

by MGTS68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Guy Worcester
Jan 13, 2021 -

INFINITI of Sarasota responded

Hello. thanks for taking the time to leave us a five-star review. We truly appreciate the feedback and we will be sure to share the kind words with Guy.

January 09, 2021

Service quality is excellent but very pricey, $129 for an oil change and tire rotation is too much. Blah BLah Blah Blah Blah Blah Blah More

by BOISEN.GARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
January 08, 2021

Thank you for the great experience from the start. I was a little apprehensive and nervous at first, but Dave helped to ease my fears. I am happy I chose your dealership. I will remember my experience here More

by TAMIMI_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bonora, Dave Hartzell
January 07, 2021

I had a great experience with the Team-members I was involved at you place. Everyone was very friendly and helpful. Check-in was short and the Advisor kept me in the Loop with up-Dates about the progre More

by HANS.SCHREYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Lady on the Service Desk was very nice and helpful !, David Gordiychuk
January 07, 2021

I received good service from this dealership and will return for more as needed. Rene was friendly and professional. The work was done in a timely manner. More

by CHRISANDGARYP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
January 07, 2021

The dealership is a friendly place to get your car serviced. Guy our service person is great. He does a great job of taking care of our cars and more importantly my family More

by DGordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Worcester
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