INFINITI of Sarasota

Disappointed with this visit They did a good job on service of my brakes, filter replacement and fluid changes. I was told my car would be washed and was very disappointed that ne They did a good job on service of my brakes, filter replacement and fluid changes. I was told my car would be washed and was very disappointed that neither the interior or exterior were cleaned. My analog clock light flickers and I was quoted over $600.00 for repair/replacement of this item. There are numerous reports and videos on the internet about this problem with the Infiniti clock and I was told that there was a service bulletin issued about this problem. I feel that Infiniti should be responsible for the repair of this defect. This is my 5th Infiniti and they have always covered their defects in the past. More

Great Kevin did an amazing job. Very good communication . He worked with me and made it an enjoyable experience. I would recommend him to other customers Kevin did an amazing job. Very good communication . He worked with me and made it an enjoyable experience. I would recommend him to other customers More

Good dealership Professional, detailed, organized and friendly. Great staff and an impressive facility. If you’re in the market for an Infiniti this a good place to s Professional, detailed, organized and friendly. Great staff and an impressive facility. If you’re in the market for an Infiniti this a good place to shop More

Very Efficient and Helpful Staff Came into service area w/o an appointment to have key fob batteries replaced. Within minutes they determined it was not the key fob batteries that wer Came into service area w/o an appointment to have key fob batteries replaced. Within minutes they determined it was not the key fob batteries that were my problem, but potentially my car battery. They immediately set up an appointment to have my car battery assessed/replaced, and gave me a loaner car to use so I could attend an appointment I had scheduled. 2 hours later I received a text that my car was done. Being new to experiencing the dealership service department, I was highly impressed with the customer service received from Ed and Dave G. More

Quick and efficient I had a problem with my seatbelt on my recently purchased Infiniti. David G. In service took care of it within a few minutes! Excellent! I had a problem with my seatbelt on my recently purchased Infiniti. David G. In service took care of it within a few minutes! Excellent! More

Great Service Always service my QX keeping it running smooth then leave with a shine. The waiting room is comfortable and relaxing. Staff are always friendly. Tha Always service my QX keeping it running smooth then leave with a shine. The waiting room is comfortable and relaxing. Staff are always friendly. Thank u More

Routine maintenance visit Got me in quickly and finished faster than the original estimate of how long it would take. Prices about what I would have paid at any generic repair/ Got me in quickly and finished faster than the original estimate of how long it would take. Prices about what I would have paid at any generic repair/maintenance shop. More

Excellent Service from David !!! We are moving to LWR from the Atlanta area & have had excellent service from Infinity of Roswell. Have a 2013 JX-35 and plan to replace in 2019. Wil We are moving to LWR from the Atlanta area & have had excellent service from Infinity of Roswell. Have a 2013 JX-35 and plan to replace in 2019. Will definitely consider buying another Infinity in the near future. More

Excellent dealership! Love the car! The sales and service staff are very professional, knowledgeable and courteous. This is my first Infiniti but won’t be my last. Love the car! The sales and service staff are very professional, knowledgeable and courteous. This is my first Infiniti but won’t be my last. More

VIP service Infiniti of Sarasota has always provided VIP service for my car. You are met by a technician and escorted to the concierge who checks you in, confirms Infiniti of Sarasota has always provided VIP service for my car. You are met by a technician and escorted to the concierge who checks you in, confirms your services and escorts you to the nicely appointed customer lounge. WiFi is available as well as drinks and snacks. The work is completed quickly with excellent care and honest explanation. The price is fair. My car is washed and vacuumed/dusted with each service. Infiniti has taken great care of both myself and my car. Highly recommend!😊 More