INFINITI of Sarasota

Out standing customer service I spoke with Kevin over the phone briefly about a car I saw online when I arrived he immediately greeted me showed me the car. Told me all the things I spoke with Kevin over the phone briefly about a car I saw online when I arrived he immediately greeted me showed me the car. Told me all the things about the car and offered me the best deal. I appreciate him as well as all the staff. There was no pressure just a very pleasant experience and I really appreciate it. Thank you so much More

First class experience! Infiniti of Sarasota was fantastic to deal with! They treated us extremely well and the whole process was a pleasure! George Dukas and Dan Bonora wer Infiniti of Sarasota was fantastic to deal with! They treated us extremely well and the whole process was a pleasure! George Dukas and Dan Bonora were first class! More

Test driving and buying a 2019 Q50S Mark and Joe did a great job. Mark in setting up the test drives and explaining the features of the car. Joe in working with me on the pricing of the Mark and Joe did a great job. Mark in setting up the test drives and explaining the features of the car. Joe in working with me on the pricing of the lease. More

Very Easy End to End I did my homework before I went in. Mark Miller was very easy to work with. No Games, no issues. I felt very relaxed about the entire transaction. I did my homework before I went in. Mark Miller was very easy to work with. No Games, no issues. I felt very relaxed about the entire transaction. Im very excited about my car and the great experience I had through the purchase process left a very good feeling about my choice in car and dealership. More

It was more than a pleasant experience . They were patient and kind. Not only was I running late because of an accident on the way there but upon arriving there I was created at the door an . They were patient and kind. Not only was I running late because of an accident on the way there but upon arriving there I was created at the door and was taken care of. Thanks to John R. and his team for such a wonderful experience. More

Oil change Excellent service, brand new showroom, they replaced my battery under warranty and fully inspected my car, I will be back in two months to lease anot Excellent service, brand new showroom, they replaced my battery under warranty and fully inspected my car, I will be back in two months to lease another car from this dealership More

The Infiniti Brandon is usually my rep., however he was on vacation. He is wonderful. I must apologize, but I do not remember the name of the gentlemen that Brandon is usually my rep., however he was on vacation. He is wonderful. I must apologize, but I do not remember the name of the gentlemen that helped me. Very professional, nice and did not make me feel like an idiot for bringing my car in when I only needed batteries for the keys. More

They took care of my flat tire and my doggy Daisy! What an awesome experience! My tire went flat due to a nail puncture on my way back to Orlando. I was so fortunate to come to this dealership before i What an awesome experience! My tire went flat due to a nail puncture on my way back to Orlando. I was so fortunate to come to this dealership before it went completely flat. I had my dog Daisy with me. They are 100% pet friendly with treats and all! I received A+ service and even got a complete car wash! More

Interior lighting Great service! Dave Cortachuck is awesome and very knowledgeable. Always provides loaner if needed. Lounge is very nice and comfortable. I would rec Great service! Dave Cortachuck is awesome and very knowledgeable. Always provides loaner if needed. Lounge is very nice and comfortable. I would recommend all my friends to Infiniti. More

Disappointed with this visit They did a good job on service of my brakes, filter replacement and fluid changes. I was told my car would be washed and was very disappointed that ne They did a good job on service of my brakes, filter replacement and fluid changes. I was told my car would be washed and was very disappointed that neither the interior or exterior were cleaned. My analog clock light flickers and I was quoted over $600.00 for repair/replacement of this item. There are numerous reports and videos on the internet about this problem with the Infiniti clock and I was told that there was a service bulletin issued about this problem. I feel that Infiniti should be responsible for the repair of this defect. This is my 5th Infiniti and they have always covered their defects in the past. More