
INFINITI of Sarasota
Sarasota, FL
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Excellent: vehicle service as well as customer service Consistent excellent service over many years....from arriving through leaving. Vehicle service costs are reasonable and only necessary repairs are rec Consistent excellent service over many years....from arriving through leaving. Vehicle service costs are reasonable and only necessary repairs are recommended. Vehicle is clean when I leave. More
Best Dealership In Sarasota Wonderful experience at Infiniti of Sarasota Grant is very patient and no pressure sales. The dealershop is so inviting and all the people are very Wonderful experience at Infiniti of Sarasota Grant is very patient and no pressure sales. The dealershop is so inviting and all the people are very nice and friendly. Recommend highly More
Excellent Sales Experience I had such a great experience purchasing my new Q60 from John Reimer. He was courteous and kept in constant contact, but only at my request. I never f I had such a great experience purchasing my new Q60 from John Reimer. He was courteous and kept in constant contact, but only at my request. I never felt pressured for a sale. The price of the car was determined and agreed upon before I even arrived at the lot. This particular dealership did not have the color combo I desired in stock, so they found the car elsewhere and had it ready for me within 24-48 hours. More
Service Rep Performance My service representative was not courteous. I scheduled regular maintenance but mentioned that my QX50 seemed to be leaking significant water whenev My service representative was not courteous. I scheduled regular maintenance but mentioned that my QX50 seemed to be leaking significant water whenever I drive it. He replied: "THAT'S WHAT THEY ARE SUPPOSED TO DO!" I indicated the amount was more than any car I have had. "DO YOU WANT US TO CHECK IT?" was the response. The assessment could have been correct but the method of delivery was not. My rep indicated the maintenance and car wash was would take 1:00 or 1:15. It took 1:45. My car was sitting 30 minutes in the entry way before I was notified by another individual that my car was ready. Another customer had the same problem with the same rep. Others at the service center and dealership were very friendly. No problem at all with the work performed. Offering feedback since I know you strive for customer satisfaction. More

Flawless I contacted Sarasota Infinity after seeing a great deal on CarGurus. Right away, I was contacted by Kevin who took no time to provide me additional in I contacted Sarasota Infinity after seeing a great deal on CarGurus. Right away, I was contacted by Kevin who took no time to provide me additional information on the vehicle I inquired about. He sent me a link to apply for financing and had everything ready by the time I drove down from Tampa after work on a Friday. Did I mention that Kevin stayed over 2 hrs AFTER his shift to ensure I had all I needed? Well, he did. He introduced me to the financing manager that helped to secure my loans. Everyone was incredibly friendly, warm, the facility was impeccable and refreshments were offered. Sarasota Infinity re-defined the car buying experience for me. I recommend both Kevin, Mike, and Sarasota Infinity; you will not be disappointed. More

Kevin's the MAN!! I shopped aggressively on a Q50 lease. Went through all the top Florida dealerships. Kevin at Sarasota was able to match an amazing price. I ended up I shopped aggressively on a Q50 lease. Went through all the top Florida dealerships. Kevin at Sarasota was able to match an amazing price. I ended up receiving a luxury Infiniti for less than Nissan payments. Once I arrived for paperwork, I was in and out within the same hour. Kevin is annually awarded for a decade just take a look at his desk... That speaks for itself. What more do you want?! More
Excellent Service Brandon Nally, my service technician, prior to service, reviews what is required for this visit. While waiting for vehicle, he keeps me updated on st Brandon Nally, my service technician, prior to service, reviews what is required for this visit. While waiting for vehicle, he keeps me updated on status and if any other service is needed at this time. (i.e. nail in tire, needs patched). I have been very pleased with my service at Infiniti of Sarasota and would recommend to anyone purchasing a vehicle to check them out. Service is a very important factor when I am looking for/purchasing a new vehicle. More
Efficient and Professional My service experience was exceptional! Brandon Nally greeted me immediately and I was done within one hour. Thank you for making your waiting room so My service experience was exceptional! Brandon Nally greeted me immediately and I was done within one hour. Thank you for making your waiting room so comfy! More
Brandon(Michael) is the best to work with! Infiniti of Sarasota is always a pleasure to work with and continuously earns my business. Brandon on the service team goes above and beyond to delive Infiniti of Sarasota is always a pleasure to work with and continuously earns my business. Brandon on the service team goes above and beyond to deliver the best customer service. Their service department will continue to earn my business with the high quality customer service and personalized experience. Thanks again Brandon! More
Great experience with Brandon in the service department. Price and service was better than the local mechanic that I first took the vehicle to. They explained everyth with Brandon in the service department. Price and service was better than the local mechanic that I first took the vehicle to. They explained everything that needed to be done and didn’t suggest unnecessary services. Great communication and approval process. Car came back cleaner than when I was it. Would definitely recommend. More