INFINITI of San Antonio - Service Center

From the moment I arrived the young lady (don't recall her name) was friendly, quick, asked questions...Shawndy provided the BEST customer service I have EVER received from any dealership from my other v her name) was friendly, quick, asked questions...Shawndy provided the BEST customer service I have EVER received from any dealership from my other vehicles. She is VERY thorough and explained everything to me. If she wasn't certain she found answers and communicated it to me. Thank you for taking care of me! More

The employees have been very nice and friendly each time I come. Booking an appointment was easy and today’s oil change was quick. Communication was transparent and efficient. I come. Booking an appointment was easy and today’s oil change was quick. Communication was transparent and efficient. More

I was greeted and treated as a valued and appreciated customer. Waiting room was clean and comfortable plus the service advisers were polite and professional. My car was returned clean and ready to roll customer. Waiting room was clean and comfortable plus the service advisers were polite and professional. My car was returned clean and ready to roll Thanks y’all More

Allan was professional, friendly, punctual, and answered all my questions very effectively. He provided me quotes and explained everything succinctly. He sent me texts with updates on the car and ensured all my questions very effectively. He provided me quotes and explained everything succinctly. He sent me texts with updates on the car and ensured that everything was completed in a timely manner. Extremely happy with the service that Allan and Infiniti of San Antonio provided and will certainly be a returning customer. More

Very professional, courteous. Kept very well informed. New exactly what was necessary for repairs. Work was completed timely and as promised. Very efficient crew. Kept very well informed. New exactly what was necessary for repairs. Work was completed timely and as promised. Very efficient crew. More

This dealership is absolutely conscious of customer needs and truly cares in solving them. I have had 1st hand experience and am very satisfied, I personally have been in the automotive repair business for d and truly cares in solving them. I have had 1st hand experience and am very satisfied, I personally have been in the automotive repair business for decades,and at no time felt deceived with their updates on my repairs. They were thorough and very knowledgeable in performing the needed repairs to my complete satisfaction. I highly recommend this dealership in sales and service repairs. More

Very professional. Detailed and took their time. Courteuous and kind and respectful people. Recommend ot Detailed and took their time. Courteuous and kind and respectful people. Recommend ot More

Clean facility, courteous staff, and provided great customer service. Well stocked complimentary snack area, Amble supply of electronic charging station. Brandon kept me informed, explained in detail customer service. Well stocked complimentary snack area, Amble supply of electronic charging station. Brandon kept me informed, explained in details of what further maintenance will be needed, and went above ind beyond in providing excellent customer service. If you use this dealership service departments, make sure to ask for Brandon More

Great timely service provided with no added pressure on purchasing expensive additional services!! Great team and comfortable waiting area. purchasing expensive additional services!! Great team and comfortable waiting area. More