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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
320 Reviews

320 Reviews of INFINITI of San Antonio - Service Center

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July 09, 2023

Shawndy, Alan and the Service Team are always welcoming. True service with a smile and sincerely looking after the customer's best interests. Shawndy portrays EXCELLENCE in customer service that creates More

by A L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre, Alan Artavia
Jul 13, 2023 -

INFINITI of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2023

Great service, fast and keep customers informed every step of the way. Prices are reasonable. More

by Yaliseterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 12, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

July 07, 2023

Great customer service and my vehicle is running great. I will continue to go to Grubbs Infiniti San Antonio car worked on in the future. More

by mjpryor99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Jul 13, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 07, 2023

Very professional. Outstanding service. Consistent attention to detail. I am confident any time I call that I will be treated fairly and capably. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Jul 13, 2023 -

INFINITI of San Antonio responded

Hi Mike, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 06, 2023

Very responsive to my questions Been coming here a very long time always Awsome. Knowing thr doing a great job and my vehicle is in good hands. Advisor Alan/ Service Team keep doing an amazing job. More

by kbautista1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees in the back, Alan Artavia
Jul 11, 2023 -

INFINITI of San Antonio responded

Hello, Thank you so much for your positive comments about Grubbs Infiniti Of San Antonio!

July 02, 2023

Service was great, as usual. I accidentally got my times wrong. I thought my appointment was at nine and it was at 10. They were able to accommodate me, even though I was one ho More

by angelachavezzz68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Jul 05, 2023 -

INFINITI of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti Of San Antonio

June 30, 2023

Staff was patient and explained all the services to be performed and why. They answered all my questions. More

by carmencja1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow, Shawndy Aguirre, Alan Artavia, KIMBERLY STEWART
Jul 05, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 17, 2023

I had a wonderful experience! My service advisor Samantha was an absolutely joy and extremely helpful! The work was done in a timely manner with no issues. Very satisfied. More

by Israellsanchez1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Taylor
Jun 20, 2023 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

Service at infinity is always excellent, they provided me with a loaner till my vehicle was ready. Made my appointment in advanced to assure there was a loaner available. Shawndy as always very professional More

by nzamarripa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Jun 20, 2023 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2023

All the advisors were helpful and so kind, shawndy helped me right away and always kept me updated on my service. More

by Kami Zayas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, Martin Trevino, Shawndy Aguirre, Alan Artavia, KIMBERLY STEWART
Jun 18, 2023 -

INFINITI of San Antonio responded

Hi Kami, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti Of San Antonio

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