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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
327 Reviews

327 Reviews of INFINITI of San Antonio - Service Center

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January 13, 2024

Representative John Gamboa was Awesome! !! Very helpful and took care of everything in a timely matter!! More

by Jeanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gamboa
Mar 07, 2024 -

INFINITI of San Antonio responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2024

Service was done quick and professionally. They do take care of your vehicle when it need it. More

by Ed Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KIMBERLY STEWART
December 31, 2023

Kimberly was my service advisor she was absolutely amazing and respectful top notch service thank you kimberly. More

by ghassan312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, KIMBERLY STEWART
December 27, 2023

Infiniti of San Antonio has superior service, and is outstanding overall. My place to go. More

by dgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

Very professional, courteous and friendly staff throughout the dealership. All the work was done, excellently fully explained, and I got my vehicle back far in advance of the time quoted! That was More

by Greg Oxley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KIMBERLY STEWART
November 29, 2023

The service was efficient and courteous. Their shuttle service was outstanding! They sent me a video of what they were doing with the vehicle. Overall, the experience was exemplary in every More

by Csostre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KIMBERLY STEWART
Dec 04, 2023 -

INFINITI of San Antonio responded

Hi, we appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

November 23, 2023

Ricky Barrows and the entire service department is top notch. Very professional with a willingness to satisfy your concerns. They do make you feel like family. Ricky took the time to explain the process, More

by Sheriff06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow
Nov 24, 2023 -

INFINITI of San Antonio responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti Of San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2023

Very professional staff to help me with my car needs. Miguel our service advisor was very helpful and pleasant to work with. More

by Patty coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Rodriguez
Oct 23, 2023 -

INFINITI of San Antonio responded

Hi Patty, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2023

Friendly and good service I appreciate it sorry this is all I have to say thank you More

by Yong wissmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who helped me .
Oct 19, 2023 -

INFINITI of San Antonio responded

Hi Yong, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2023

Location is convenient , service advisor was very nice with good client relation. I trust the workmanship of the mechanic. More

by Mse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Oct 11, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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