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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
320 Reviews

320 Reviews of INFINITI of San Antonio - Service Center

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October 19, 2023

Very professional staff to help me with my car needs. Miguel our service advisor was very helpful and pleasant to work with. More

by Patty coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Rodriguez
Oct 23, 2023 -

INFINITI of San Antonio responded

Hi Patty, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2023

Friendly and good service I appreciate it sorry this is all I have to say thank you More

by Yong wissmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who helped me .
Oct 19, 2023 -

INFINITI of San Antonio responded

Hi Yong, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2023

Location is convenient , service advisor was very nice with good client relation. I trust the workmanship of the mechanic. More

by Mse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Oct 11, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 28, 2023

Great customer service! No surprises and just the right amount of communication. I highly recommend! More

by Jimbethke39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Galloway, Shawndy Aguirre, KIMBERLY STEWART
Sep 30, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 18, 2023

Shawty as always so helpful and responds to customer questions in a timely matter always with a smile. Great job More

by nzamarripa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Sep 23, 2023 -

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2023

Receptionist is wonderful very kind- When it comes to items under warranty Grubbs infinity falls short— if there are items not covered by warranty Grubbs is very willing to complete & collect ! Wou More

by Dterra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon was my service person also, Shawndy Aguirre
Sep 23, 2023 -

INFINITI of San Antonio responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (210) 824-1272 to discuss this further.

September 02, 2023

Shawndy is the best. She is very friendly and attentive. She always provides service with a smile., and detail oriented. More

by VW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Sep 06, 2023 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2023

Efficient, professional and timely. My overall experience was well worth it and I will definitely return for service. More

by jerometanner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Sep 06, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2023

Professional the moment I drove up to our final pickup. Video walk through of our vehicle was a new experience for us. Awesome to be able to see what the Tech sees, and the narrative answered a lot of the More

by Mike Street
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (?) my Master Tech., KIMBERLY STEWART
Sep 01, 2023 -

INFINITI of San Antonio responded

Hi Mike, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2023

Facilities were clean. Staff was friendly and kept me informed. Brandon was very helpful and explained options in detail. More

by Lf3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 28, 2023 -

INFINITI of San Antonio responded

Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

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