Back

INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
325 Reviews

325 Reviews of INFINITI of San Antonio - Service Center

Sort by
February 12, 2024

Friendly staff and great service. Updated me on the workings of my car in a timely manner. More

by milesbowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
February 08, 2024

Always professional and committed to excellence. Generally superb attention to detail. The entire I s engaged the minute I arrive at the dealership. More

by Nelso53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, KIMBERLY STEWART
February 06, 2024

Great service! Fast fair friendly service! One of the best service experience I’ve had lately…. More

by Bash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, KIMBERLY STEWART
February 03, 2024

The Service Manager, Ricky is an excellent and professional individual who works with the service advisors and clients in a very collaborative and accommodating way. Michelle was an excellent serv More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle -service advisor , Ricky Barrow
January 31, 2024

Excellent response time and friendly and professional service. Everyone in the service dept made me feel special. More

by dan.boyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, KIMBERLY STEWART
Mar 07, 2024 -

INFINITI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2024

I came in to the Express Service to get an oil change. I was met in the covered service area before I could cut the engine off. After explaining what I wanted, my service representative escorted me to the More

by Stan Sparrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Santivanez
January 22, 2024

The service and valet staff is very professional and courteous. My interactions with the service staff has always been Exceptional and they take very good care of my QX50. More

by Morgali815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, KIMBERLY STEWART
January 21, 2024

The service team is staffed by absolute professionals. Kim, Jason, Ricky, and team are so polite and easy to work with; fixing the issue quickly, and getting us back on the road. Keep up the good work! More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, KIMBERLY STEWART
January 13, 2024

Representative John Gamboa was Awesome! !! Very helpful and took care of everything in a timely matter!! More

by Jeanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gamboa
Mar 07, 2024 -

INFINITI of San Antonio responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2024

Service was done quick and professionally. They do take care of your vehicle when it need it. More

by Ed Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KIMBERLY STEWART
...
4
...