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INFINITI of San Antonio - Service Center
San Antonio, TX
327 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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327 Reviews of INFINITI of San Antonio - Service Center
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March 22, 2024
very courteous responded quickly Communicated all anticipated service items. Answered questions promptly. Did not pressure me to spend more than what was needed anticipated service items. Answered questions promptly. Did not pressure me to spend more than what was needed More
by ch5610
February 29, 2024
I have been a customer at this dealership for many years. I have always received excellent service and personal assistance. I have 3 Infiniti vehicles and will continue to use Infiniti of San Antonio! I have always received excellent service and personal assistance. I have 3 Infiniti vehicles and will continue to use Infiniti of San Antonio! More
by lbatestexas
Employees Worked With
Jeremy Doolen, Roger, and Coby
February 08, 2024
Always professional and committed to excellence. Generally superb attention to detail. The entire I s engaged the minute I arrive at the dealership. Generally superb attention to detail. The entire I s engaged the minute I arrive at the dealership. More
by Nelso53
February 06, 2024
Great service! Fast fair friendly service! One of the best service experience I’ve had lately…. Fast fair friendly service! One of the best service experience I’ve had lately…. More
by Bash
February 03, 2024
The Service Manager, Ricky is an excellent and professional individual who works with the service advisors and clients in a very collaborative and accommodating way. Michelle was an excellent serv professional individual who works with the service advisors and clients in a very collaborative and accommodating way. Michelle was an excellent service advisor. But I do miss Shawndy. More
by Angela
Employees Worked With
Michelle -service advisor , Ricky Barrow
January 31, 2024
Excellent response time and friendly and professional service. Everyone in the service dept made me feel special. service. Everyone in the service dept made me feel special. More
by dan.boyles
January 23, 2024
I came in to the Express Service to get an oil change. I was met in the covered service area before I could cut the engine off. After explaining what I wanted, my service representative escorted me to the I was met in the covered service area before I could cut the engine off. After explaining what I wanted, my service representative escorted me to the waiting area. Great service and very comfortable waiting area. More
by Stan Sparrow
Employees Worked With
Michelle Santivanez
January 22, 2024
The service and valet staff is very professional and courteous. My interactions with the service staff has always been Exceptional and they take very good care of my QX50. courteous. My interactions with the service staff has always been Exceptional and they take very good care of my QX50. More
by Morgali815
January 21, 2024
The service team is staffed by absolute professionals. Kim, Jason, Ricky, and team are so polite and easy to work with; fixing the issue quickly, and getting us back on the road. Keep up the good work! Kim, Jason, Ricky, and team are so polite and easy to work with; fixing the issue quickly, and getting us back on the road. Keep up the good work! More
by Chad
