INFINITI of San Antonio - Service Center

Exceptional service Once i was able to schedule my maintenance and service, everything worked out great. I received a complementary rental and all my vehicular concerns w Once i was able to schedule my maintenance and service, everything worked out great. I received a complementary rental and all my vehicular concerns were corrected to include fixing a recall. More

The best service!! Excellent customer service at the service department. Rio was understood my concerns and they were resolved in a swift and efficient matter. Everythin Excellent customer service at the service department. Rio was understood my concerns and they were resolved in a swift and efficient matter. Everything went smoothly and was done was we agreeed once he explained and gave me suggestions on how to resolve the issues at hand with my car. No surprises. What he said would be fixed was fixed. Aside from that, my car was done being serviced at the time he said before they started. I look forward to returning! More

Stark contrast to BMW service Gunn Infiniti's service is a stark contrast to BMW. Gunn was quick, responsive, and offered great service. When I replace my car, I will start my sear Gunn Infiniti's service is a stark contrast to BMW. Gunn was quick, responsive, and offered great service. When I replace my car, I will start my search here. More

60K mile service I added the 60k service last minute. Liz was very accommodating and kept me updated in a timely manner. She went above and beyond to get me a loaner, I added the 60k service last minute. Liz was very accommodating and kept me updated in a timely manner. She went above and beyond to get me a loaner, but I was fine with waiting. The staff was courteous and professional. There were plenty of complimentary drinks and snacks available. I will be back as long as I'm in San Antonio. More

Great experience consistently I receive great service every time. Tony is very friendly and advises me on service. Keeps me in the know on what's available. I always feel like they I receive great service every time. Tony is very friendly and advises me on service. Keeps me in the know on what's available. I always feel like they're looking out for me. More

Impressed! The Gunn Infinity service center is always fast, effective and efficient. They are always ready for me when I pull in the bay and have a loaner vehic The Gunn Infinity service center is always fast, effective and efficient. They are always ready for me when I pull in the bay and have a loaner vehicle for me to use. The service manager Rio is in constant contact with me about my vehicle and any repairs that are needed. The price quoted to me was appropriate for the job. I love being treated like a family member! They go above and beyond in their service. More

Love it I love gunn Infiniti the service department goes above and beyond for its customers Rio is amazing and has made me an Infiniti customer for life I love gunn Infiniti the service department goes above and beyond for its customers Rio is amazing and has made me an Infiniti customer for life More

My service advisor, Kenny, is awesome. Straightforward and knowledgeable. 10/10 would recommend. My service adviser Kenny summarised potential issues and helped develop a timeline to addres Straightforward and knowledgeable. 10/10 would recommend. My service adviser Kenny summarised potential issues and helped develop a timeline to address them. Gives me piece of mind. Courteous and professional. I felt welcomed. More

Patient and persistent. The dealership was in my corner when it came to dealing with my insurance (Progressive) issues. Infiniti saw the problem with my car and took care of The dealership was in my corner when it came to dealing with my insurance (Progressive) issues. Infiniti saw the problem with my car and took care of me in every way while staying in communication with me and the insurance company. Liz (my service person) was great and I highly recommend her! This will be the place I come when I'm ready for my next Infiniti. More

Fast , friendly, knowledgeable service Rio was very efficient and friendly to deal with. He was interested in solving the issues that were concerning me regarding my vehicle. Parts ar Rio was very efficient and friendly to deal with. He was interested in solving the issues that were concerning me regarding my vehicle. Parts are on order for my car to be fixed. I am pleased with the service that Rio provided. More