INFINITI of San Antonio - Service Center

VIP treatment I work for a dealership and all I can say is that ATTITUDE is everything! Martin Medina has the whole package; Quality, professionalism and an awesom I work for a dealership and all I can say is that ATTITUDE is everything! Martin Medina has the whole package; Quality, professionalism and an awesome attitude! ! Jimmy, the pre own Manager had the attitude of a General Manger. Excellent manners and he gave us a deal we couldn't refuse! I was impressed about everyone around, very friendly, on top of the game, everything went smooth and I'm beyond happy with my purchase! I will definitely recommend this dealer to my friends and family! VIP treatment!! More

Pleasant and painless Staff are professional and courteous, waiting area is clean and comfortable. Coffee and snacks are welcomed that early in the morning. Service is pe Staff are professional and courteous, waiting area is clean and comfortable. Coffee and snacks are welcomed that early in the morning. Service is performed fairly quickly More

Great service and friendly people! I picked up a nail and brought my car in without an appointment. I was quickly seen by someone in the service department, and was in and out of the d I picked up a nail and brought my car in without an appointment. I was quickly seen by someone in the service department, and was in and out of the dealership in a little over an hour. The representatives were all friendly and highly professional. More

Repair work Rio handled some mechanical issues I was having with my '09 Infiniti. All concerns were addressed and my car was serviced for several more months of o Rio handled some mechanical issues I was having with my '09 Infiniti. All concerns were addressed and my car was serviced for several more months of optimal performance. Rio and the staff provided excellent and efficient customer service. More

Overall I had a good experienced I'm a little upset that all my warranties didn't transfer to the service department. It's been almost 4 months that I transferred my warranties from p I'm a little upset that all my warranties didn't transfer to the service department. It's been almost 4 months that I transferred my warranties from previous vehicle. Hope you guys can fix that as soon as possible. More

Oil change and tire rotation Kenny G, is always so helpful. He always goes out of his way to buff out nicks on my door and does this with a smile on his face. He's a pleasure to d Kenny G, is always so helpful. He always goes out of his way to buff out nicks on my door and does this with a smile on his face. He's a pleasure to deal with and an asset to GUNN Infinity. Thank you for your kind and happy disposition. Deatrah A. More

Amazing experince Rio from service did an amazing job and I would definitely return to see him. He took excellent care of my vehicle and accomadated all my needs Rio from service did an amazing job and I would definitely return to see him. He took excellent care of my vehicle and accomadated all my needs More

Oil change Service visit was good, vehicle was not vacuumed. Oil change was completed, latch issue and acceleration could not be replicated but were checked out Service visit was good, vehicle was not vacuumed. Oil change was completed, latch issue and acceleration could not be replicated but were checked out for safety. Car was driven to ensure issues would not recur. More

Service experience My service department staff member, Kenny Cunningham, is very knowledgeable, competent, and helpful as well as friendly and personable. His expertise My service department staff member, Kenny Cunningham, is very knowledgeable, competent, and helpful as well as friendly and personable. His expertise and experience is evident. Kenny is able to explain complicated, technical terms clearly. He is also, most importantly, very trustworthy. Kenny is a joy with whom to interact. I also am very satisfied with the service and maintenance of my vehicle. I greatly commend Kenny and highly recommend Gunn Infiniti. More

Repair Took the car in for service, was told,needed exhaust sensor, paid for the repair, when picked up the car, the same lights were on and the car was doin Took the car in for service, was told,needed exhaust sensor, paid for the repair, when picked up the car, the same lights were on and the car was doing the same thing it was taken in for service. Ieft the car, was called 2 days later stating the throttle body was bad and would cost me an additional $500. I am not feeling confident in the diagnoses. Why wasn't it caught when I first took it in. I took the car in so I wouldn't be dealing with this with other mechanic shops. More