INFINITI of San Antonio - Service Center

Infinity of San Antonio is first class. As soon as you arrive, you are attended to, before you even get out of your car. You are heard, and referred to the best person that can attend you. That person exp arrive, you are attended to, before you even get out of your car. You are heard, and referred to the best person that can attend you. That person explains the process and guides you, and keeps you informed until the reason for your visit is concluded. I always drive out of the clean and attractive premises very satisfied. The customer service is consistently excellent. More

All The staff was courteous and respectful. Everyone knew what they were doing. it was just great that they also gave me a loaner car while they did maintenance on my car. Love that I can continue with my du what they were doing. it was just great that they also gave me a loaner car while they did maintenance on my car. Love that I can continue with my duties and not have to wait . More

The newly renovated showroom is attractive. Too bad the service unit has to be below. Service customers do have a waiting lounge, but access to do showroom is by elevator, not clearly marked. They will mis service unit has to be below. Service customers do have a waiting lounge, but access to do showroom is by elevator, not clearly marked. They will miss many prospects. Haven't seen is used car office renovated, as it lacked space & amenity. Just used to more upscale in California at former Lexus dealer. Personnel very nice & helpful. No pressure to buy. More

Went in for oil change. Ended up spending more money. Everyone I go in for a oil change, it always seems that something else is found. I bring my car to Infiniti for all my car service. Seems like I can Everyone I go in for a oil change, it always seems that something else is found. I bring my car to Infiniti for all my car service. Seems like I can never catch a break More

I got my 2013 Infiniti G37 service under an extended warranty for a failed window motor. Kimberly, my service adviser was superb. She was informative and very accommodating. At no time did she or the te warranty for a failed window motor. Kimberly, my service adviser was superb. She was informative and very accommodating. At no time did she or the technician try to up sell anything. That was very refreshing to say the least.They found all that needed to be done and did the job well. Kimberly also got me all available discounts. More

I appreciated the valet service during these COVID-19 challenging times that was a seamless process. Thank you for the exceptional customer service you provided. challenging times that was a seamless process. Thank you for the exceptional customer service you provided. More

Service The service team is always very attentive. Ricky addressed my service needs immediately, he knew what the problem was when I voiced my concern and whe The service team is always very attentive. Ricky addressed my service needs immediately, he knew what the problem was when I voiced my concern and when it was driven to replicate it. Service was performed the same day and completed the same day. Great experience. More

All the service reps were nice ,welcoming, and attentive to all my needs regarding my vehicle repairs I'd recommend this dealership to any one that's looking for quality work. to all my needs regarding my vehicle repairs I'd recommend this dealership to any one that's looking for quality work. More