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INFINITI of San Antonio - Service Center
San Antonio, TX
324 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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324 Reviews of INFINITI of San Antonio - Service Center
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July 14, 2021
I have been a customer of this dealership since 2004. I have always been satisfied with the excellent, consistent service, with the purchase and follow- up service. have always been satisfied with the excellent, consistent service, with the purchase and follow- up service. More
by rfelder
Employees Worked With
John who scheduled the appointment., Kimberly Stewart
July 09, 2021
It was an easy and smooth process to get a new Infiniti at the dealership. All the employees were very professional and helpful. I have purchased or leased 7 vehicles from this dealership and will continue at the dealership. All the employees were very professional and helpful. I have purchased or leased 7 vehicles from this dealership and will continue to do so in the future. More
by Keith
Employees Worked With
Chris Briggs, Kimberly Stewart
June 12, 2021
When calling to make an appointment, the message refers to a Grapevine and DFW dealership location. That was confusing & I hung up on it the first time thinking I had the wrong number. Also, $530 to repl to a Grapevine and DFW dealership location. That was confusing & I hung up on it the first time thinking I had the wrong number. Also, $530 to replace a lost key is ridiculously expensive and insulting, particularly since there are no options or alternatives. More
by christine.nichol
Employees Worked With
Kimberly Stewart
May 17, 2021
Routine service performed quickly and thoroughly. I have been here several times and they have always done a great job. I highly recommend this dealership. been here several times and they have always done a great job. I highly recommend this dealership. More
by chrismatusmccam308
Employees Worked With
Kimberly Stewart
April 04, 2021
Excellent team at this facility! They did an extremely great job. Very fast and more than what I expected! Service director won me for life! great job. Very fast and more than what I expected! Service director won me for life! More
by paulandrewv31
Employees Worked With
Eric Ware, Ricky Barrow
March 08, 2021
Extremely happy with the 5 star services! From the beginning of being greeted right away, to the Service Advisor Kim walking me through the process and getting a loaner vehicle. And the details of kee beginning of being greeted right away, to the Service Advisor Kim walking me through the process and getting a loaner vehicle. And the details of keeping me updated and showing the service recommendations on video/text was more than I could ask for! Thank you and look forward to seeing you again for my regular routine services... Travis K More
by Travis
Employees Worked With
Kimberly Stewart
March 08, 2021
Great follow up from Colbri. Excellent communication on vehicle repairs and pricing. Vehicle repairs completed in timely manner. I would definitely work with Colbri in the future. vehicle repairs and pricing. Vehicle repairs completed in timely manner. I would definitely work with Colbri in the future. More
by Carlos
Employees Worked With
Colbri Brought
February 28, 2021
I love taking my Q60 to this dealership for service! Service Manager, Ricky is doing such an incredible job there! Everything about my service visit was perfect! From Joe accepting my car as I arrived, Service Manager, Ricky is doing such an incredible job there! Everything about my service visit was perfect! From Joe accepting my car as I arrived, to my service advisor, Michelle and the lovely young lady who assisted with my unscheduled loaner vehicle. Each one of these individuals were absolutely perfect! Thank you! More
by rtaylor.5150
Employees Worked With
Ricky Barrow, Michelle Santivanez
February 16, 2021
The team starts taking care of me immediately and answers all my questions! I enjoy waiting for my car in their designated room! Excellent care! all my questions! I enjoy waiting for my car in their designated room! Excellent care! More
by Ida Mary
Employees Worked With
Colbri Brought-Burke
