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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
320 Reviews

320 Reviews of INFINITI of San Antonio - Service Center

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May 17, 2021

Routine service performed quickly and thoroughly. I have been here several times and they have always done a great job. I highly recommend this dealership. More

by chrismatusmccam308
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
April 04, 2021

Excellent team at this facility! They did an extremely great job. Very fast and more than what I expected! Service director won me for life! More

by paulandrewv31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ware, Ricky Barrow
Apr 17, 2021 -

INFINITI of San Antonio responded

Paulandrewv31, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2021

Extremely happy with the 5 star services! From the beginning of being greeted right away, to the Service Advisor Kim walking me through the process and getting a loaner vehicle. And the details of kee More

by Travis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
March 08, 2021

Great follow up from Colbri. Excellent communication on vehicle repairs and pricing. Vehicle repairs completed in timely manner. I would definitely work with Colbri in the future. More

by Carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colbri Brought
February 28, 2021

I love taking my Q60 to this dealership for service! Service Manager, Ricky is doing such an incredible job there! Everything about my service visit was perfect! From Joe accepting my car as I arrived, More

by rtaylor.5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow, Michelle Santivanez
February 16, 2021

The team starts taking care of me immediately and answers all my questions! I enjoy waiting for my car in their designated room! Excellent care! More

by Ida Mary
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke
January 26, 2021

Kim exceeds all service reps from all other dealerships. I believe she is probably the most valuable employee at Infiniti of San Antonio. Keep it up!!! More

by Ralph G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
January 22, 2021

Service Rep was Awesome and very helpful regarding the service of my vehicle. Will not take my vehicle anywhere else. Awesome service. Excellence customer service More

by mauri05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke
January 14, 2021

Colbri and Michele were amazing!!!!!! Everything was super Fast and easy and I felt completely comfortable with how they present at all the numbers and what work I need it done to my car and the reasoni More

by sarahlundin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke, Ricky Barrow, Michelle Santivanez
January 13, 2021

I had a first-rate car buying experience with this dealership. I was trying to replace a car that was totaled in an accident; therefore, I did not have a trade-in and I was not in the mood for car buy More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Briggs, Colbri Brought-Burke
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