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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
324 Reviews

324 Reviews of INFINITI of San Antonio - Service Center

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September 23, 2021

Always have a great experience when I take my Q50 to get serviced. Very knowledgeable and responsive. More

by Eddie V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
Sep 23, 2021 -

Eddie V responded

Always satisfied with the service they provide.

September 22, 2021

Colbri Brought was the best service advisor I have ever had, I will definitely be back. More

by Faylin Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke
Sep 24, 2021 -

INFINITI of San Antonio responded

Hi Faylin, thank you so much for your positive comments about Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2021

Clean, accurate, and friendly. Great service and help. Problem solving and options of upgrade. I love Infiniti! More

by csmith028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
Sep 16, 2021 -

INFINITI of San Antonio responded

Hi, thank you so much for your positive comments about Infiniti Of San Antonio! We look forward to your next visit! Take care!

September 08, 2021

If you are looking for excellent customer service from beginning to end Infiniti of San Antonio is the place for you. Their Maintenace Department is 5 stars all around. I will not consider going anywhere More

by tramos5150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart, Harrison Smith
Sep 14, 2021 -

INFINITI of San Antonio responded

Hello there, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 01, 2021

Excellent service and advisor listen to my concern and provided a recommended solution, The vehicle was repaired quickly without any inconvenience to my normal routine. More

by Lrob1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
Sep 04, 2021 -

INFINITI of San Antonio responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2021

This Infiniti Dealership is first class from the maintenance greeters to the service advisors! I always have my maintenance done at this location albeit a bit expensive. The customer service is ex More

by Smoky Bug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colbri Brought-Burke, Dustin Altom, Kimberly Stewart, Ricky Barrow, Michelle Santivanez
Sep 04, 2021 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2021

I love your staff!Colbrie helped me this week and she is I love your staff! Colbrie helped me this week and she is such a delight! I love Michelle Santivanez too and the 2 gentleman that work in the front More

by Melissa Thurmond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke, Michelle Santivanez
Sep 02, 2021 -

INFINITI of San Antonio responded

Hi Melissa, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2021

The parts department and the service department was very helpful and nice. They did all the service that was needed. More

by garycliatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
Aug 18, 2021 -

INFINITI of San Antonio responded

Hi Garycliatt, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Infiniti Of San Antonio

July 30, 2021

Great experience with the staff as soonest you walked in. Very kind and alert. Karla also did a great job attending us. Helping us to wants best for our budgets More

by guerradamian17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla Guiterrez, Colbri Brought-Burke
Aug 18, 2021 -

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of San Antonio! If you're ever in need of more help, please let us know!

July 30, 2021

I was greeted upon arrival and was provided updates through the service process. Once completed I was provided a clear explanation on actions completed. Great! More

by Travis.D.Clark 73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Service Department , Shawndy Aguirre
Aug 18, 2021 -

INFINITI of San Antonio responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

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