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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
320 Reviews

320 Reviews of INFINITI of San Antonio - Service Center

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September 01, 2021

Excellent service and advisor listen to my concern and provided a recommended solution, The vehicle was repaired quickly without any inconvenience to my normal routine. More

by Lrob1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
Sep 04, 2021 -

INFINITI of San Antonio responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2021

This Infiniti Dealership is first class from the maintenance greeters to the service advisors! I always have my maintenance done at this location albeit a bit expensive. The customer service is ex More

by Smoky Bug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colbri Brought-Burke, Dustin Altom, Kimberly Stewart, Ricky Barrow, Michelle Santivanez
Sep 04, 2021 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2021

I love your staff!Colbrie helped me this week and she is I love your staff! Colbrie helped me this week and she is such a delight! I love Michelle Santivanez too and the 2 gentleman that work in the front More

by Melissa Thurmond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke, Michelle Santivanez
Sep 02, 2021 -

INFINITI of San Antonio responded

Hi Melissa, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2021

The parts department and the service department was very helpful and nice. They did all the service that was needed. More

by garycliatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
Aug 18, 2021 -

INFINITI of San Antonio responded

Hi Garycliatt, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Infiniti Of San Antonio

July 30, 2021

Great experience with the staff as soonest you walked in. Very kind and alert. Karla also did a great job attending us. Helping us to wants best for our budgets More

by guerradamian17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla Guiterrez, Colbri Brought-Burke
Aug 18, 2021 -

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of San Antonio! If you're ever in need of more help, please let us know!

July 30, 2021

I was greeted upon arrival and was provided updates through the service process. Once completed I was provided a clear explanation on actions completed. Great! More

by Travis.D.Clark 73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Service Department , Shawndy Aguirre
Aug 18, 2021 -

INFINITI of San Antonio responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

July 14, 2021

I have been a customer of this dealership since 2004. I have always been satisfied with the excellent, consistent service, with the purchase and follow- up service. More

by rfelder
Recommend Dealer
Yes
Employees Worked With
John who scheduled the appointment., Kimberly Stewart
Jul 15, 2021 -

INFINITI of San Antonio responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2021

It was an easy and smooth process to get a new Infiniti at the dealership. All the employees were very professional and helpful. I have purchased or leased 7 vehicles from this dealership and will continue More

by Keith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Briggs, Kimberly Stewart
Jul 13, 2021 -

INFINITI of San Antonio responded

Hi Keith, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2021

When calling to make an appointment, the message refers to a Grapevine and DFW dealership location. That was confusing & I hung up on it the first time thinking I had the wrong number. Also, $530 to repl More

by christine.nichol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
Jun 15, 2021 -

INFINITI of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2021

Great service. Fast and Easy. The car was serviced efficiently and I was able to pick it up quickly. Thanks to Kim for the help. More

by shinerjosie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
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