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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
324 Reviews

324 Reviews of INFINITI of San Antonio - Service Center

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November 29, 2021

Wonderful experience provided by Martin Trevino. Would certainly recommend him with future inquires about service. More

by Samantha Saucedo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department, Martin Trevino.
Nov 30, 2021 -

INFINITI of San Antonio responded

Hi Samantha, we're glad you had such a wonderful experience with us! Thanks for the recommendation, and have an amazing day!

November 28, 2021

Always courteous and pleasant, knowledgeable Always Always courteous and pleasant, knowledgeable Always explaining what is involved in the process, when it can be done, and how long it will take. Al More

by lucytodd
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
Nov 30, 2021 -

INFINITI of San Antonio responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2021

The service center is excellent! Despite them being busy and me leaving due to errands my service agent Martin called me immediately to touch base on the services. The multi point inspection allowed me to g More

by Mc32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin, Kimberly Stewart
Nov 30, 2021 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 23, 2021

Excellent service my Service Tech when they beyond to make sure that I was well taken care of and well informed of what they were doing . Ii will always recommend Infinite if San Antonio to all my friend More

by lorrainetellez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow, Michelle Santivanez
Nov 26, 2021 -

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of San Antonio! Thanks again for the recommendation, and have an amazing day!

November 19, 2021

Would highly recommend, Kim- great customer service! Clean, friendly could use more amenities - additional locations for services would also be more convenient - thank you for your services More

by Yrhaecker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
Nov 22, 2021 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 13, 2021

The best dealership for the best service. Hands-down. Everyone is so nice and very competent at their jobs. More

by Shepherdtristan2989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim, Kimberly Stewart
Nov 16, 2021 -

INFINITI of San Antonio responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2021

Everyone is always so attentive, friendly and professional. This is the 3 rd infinity I have purchased at this dealership and they always provide great customer service in both sales and vehicle More

by egonzalezrph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
Nov 16, 2021 -

INFINITI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 16, 2021 -

egonzalezrph responded

Thank you so much and thank you to Kim for her amazing customer service!!!

November 09, 2021

Fast service/repair, exceptional customer care, courtesy vehicle was ready before I arrived! Thank You Michelle Santivanez & everyone on the Infiniti Team!!! I truly appreciate everything you do for me & k More

by rewaprice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart, Ricky Barrow, Michelle Santivanez
Nov 12, 2021 -

INFINITI of San Antonio responded

Hi Rewaprice, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2021

Always honest and transparent about what’s going on with my car. Great quality service and always on schedule. Highly recommend, 5/5 dealership. More

by Adam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart, Michelle Santivanez
Nov 09, 2021 -

INFINITI of San Antonio responded

Hi Adam, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 01, 2021

Great service! It was quick and it got done in less than the time that was promised. More

by deluna_b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colbri
Nov 02, 2021 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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