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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
320 Reviews
Call Service Center (210) 728-3486

320 Reviews of INFINITI of San Antonio - Service Center

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December 16, 2021

Shaundy service rep went out of her way to accommodate my needs . She researched the warranty and was able to save me money. Overall a great experience.0 More

by mb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaundy
Report | Print
December 16, 2021

Excellent service and and whatever the need is they are there for you very nice people More

by Michaelburgess00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Chicoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Stewart, Michelle Santivanez
Report | Print
December 11, 2021

Great service every time we go to get our vehicle serviced. It will be nice to have more amenities for us More

by Eddieort
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke, Kimberly Stewart, Michelle Santivanez
Report | Print
Dec 13, 2021 -

INFINITI of San Antonio responded

Hi, we are so happy to read such a great review about Infiniti Of San Antonio! Thank you so much for your feedback! We hope you have a great day!

December 11, 2021

Great customer service the best I’ve ever received. Courteous professional prompt knowledgeable best service ever in my book More

by mrapena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke
Report | Print
Dec 13, 2021 -

INFINITI of San Antonio responded

Hi, thank you so much for your positive comments about Infiniti Of San Antonio! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2021

The service and sales personnel always present a professional face to the company. I have been dealing with this dealership since 2015 and have no regrets. More

by LEO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Trevino
Report | Print
Dec 06, 2021 -

INFINITI of San Antonio responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2021

Ricky and his team were amazing. They went above and beyond when servicing our vehicle. More

by torialt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow
Report | Print
Dec 06, 2021 -

INFINITI of San Antonio responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of San Antonio! We look forward to your next visit! Take care!

November 29, 2021

Wonderful experience provided by Martin Trevino. Would certainly recommend him with future inquires about service. More

by Samantha Saucedo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department, Martin Trevino.
Report | Print
Nov 30, 2021 -

INFINITI of San Antonio responded

Hi Samantha, we're glad you had such a wonderful experience with us! Thanks for the recommendation, and have an amazing day!

November 28, 2021

Always courteous and pleasant, knowledgeable Always Always courteous and pleasant, knowledgeable Always explaining what is involved in the process, when it can be done, and how long it will take. Al More

by lucytodd
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
Report | Print
Nov 30, 2021 -

INFINITI of San Antonio responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2021

The service center is excellent! Despite them being busy and me leaving due to errands my service agent Martin called me immediately to touch base on the services. The multi point inspection allowed me to g More

by Mc32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin, Kimberly Stewart
Report | Print
Nov 30, 2021 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 23, 2021

Excellent service my Service Tech when they beyond to make sure that I was well taken care of and well informed of what they were doing . Ii will always recommend Infinite if San Antonio to all my friend More

by lorrainetellez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow, Michelle Santivanez
Report | Print
Nov 26, 2021 -

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of San Antonio! Thanks again for the recommendation, and have an amazing day!

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