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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
324 Reviews

324 Reviews of INFINITI of San Antonio - Service Center

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February 08, 2022

My husband called Shawnee , and she explained to him what was told to me, and we were very satisfied, and we will set up the service need. Thank you for being honest. Keep up the good work n employees. More

by mar921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Aguirre
Feb 11, 2022 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Infiniti Of San Antonio. Thank you so much for your feedback! We hope you have a great day!

February 06, 2022

Staff member knowledgeable, friendly and helpful. I am glad that I have found this dealership for all our needs. Glad we do not have to go to dealership where my car was purchased. More

by mar921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaudi
Feb 08, 2022 -

INFINITI of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 04, 2022

The INFINITY of San Antonio service department is excellent. They pay attention to customer service and I greatly appreciate the way I was treated there. My car was serviced to my needs and returne More

by taxmen_tenpins_09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke
Feb 08, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2022

Very responsive, attentive to your vehicles needs and Customers concerns. Would highly recommend this place More

by rjellsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow, Martin Trevino
Feb 01, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks for the recommendation, and have an amazing day!

January 29, 2022

Always,always so very helpful. Everyone is so nice and they take good care of their customers . I always leave so happy. Even if it’s only a car wash More

by Linda.hopkins
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Santivanez
Feb 02, 2022 -

INFINITI of San Antonio responded

Hi Linda, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 28, 2022

This is my first time using this dealership for service and it was outstanding. Thank you for great service. I’ll will be back! More

by Cheryl J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy
Jan 28, 2022 -

Cheryl J responded

Great Job

January 28, 2022

Excellent customer service from Shawndy my service advisor. She’s always on her game and follows through on everything! More

by Terri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Feb 01, 2022 -

INFINITI of San Antonio responded

Hi Terri, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 27, 2022

Excellent service from Beginning to end. They kept me informed and they have a nice waiting area. More

by lden2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Trevino
Jan 31, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 24, 2022

They serviced my truck in a timely manner didn't have to wait too long...the employees were very courteous and helpful. They left my truck SUPER clean!! More

by Urbancowboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke
Jan 28, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Jan 28, 2022 -

Urbancowboy responded

Definitely will go back

January 23, 2022

This dealership has provided exceptional service for my 2007 M35 INFINITY which has kept this car in prime condition for 150,000 miles. Always with expert service personnel whose diagnosis results in accur More

by carr7jc
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart, Ricky Barrow
Jan 26, 2022 -

INFINITI of San Antonio responded

Hello, thank you so much for your positive comments about Infiniti Of San Antonio! We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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