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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
321 Reviews

321 Reviews of INFINITI of San Antonio - Service Center

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August 30, 2024

It's never pleasant to have car issues but Coby Johnson did an outstanding job on keeping me informed about the status of the vehicle and very informative on any issues, concerns or questions I had. Coby w More

by Jof_flores3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

I recently had my Infiniti Q50 serviced at the shop, and I couldn't be happier with the experience. The technicians did an excellent job, ensuring my car was in top condition. My customer support rep, M More

by Lwatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guereca
July 26, 2024

Making my appointment was easy. Coby explained everything clearly. The text and video about my car was very informative. More

by littlejudy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2024

My service advisor Michael was great. Very detailed and thorough. I had brought my vehicle in asking for a previous service advisor who managed the work on my vehicle across 2 Infiniti More

by Juan Hache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guereca
June 14, 2024

Here is a 5-star review for your Service Advisor Andre at Grubbs Infiniti San Antonio: "I recently had the pleasure of working with Service Advisor Andre at Grubbs Infiniti San Antonio, and I can say with More

by Alfio Veasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
June 13, 2024

Very happy with the service that was provided to us. Mike kept us in the loop through the whole process More

by Dave.spielmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Service was prompt and efficient. They also kept me in the loop with regard to the progression of the service process. Well done. More

by Kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Coby was awesome ! Polite, professional, and knowledgeable about the service needed to be done! He kept me informed thru the whole process! I thought the videos fro More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

I have always received excellent service at this location. I appreciate their attention to detail. More

by Weissbeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam yarborough
May 13, 2024

Convenient location, easy to accommodate appointments and service agent friendly and professional. Clear communication of work to be performed More

by forozcov30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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