INFINITI of San Antonio - Service Center

I have been a customer since 2016/17 and am extremely happy with excellent service I have received starting from the front office staff to the super efficient service department. happy with excellent service I have received starting from the front office staff to the super efficient service department. More

Dealership corrected call center error of not scheduling the valet as requested. Dealership was able to pickup my vehicle as originally requested to make things right. the valet as requested. Dealership was able to pickup my vehicle as originally requested to make things right. More

Ricky Barrow , & Shawnee are THE BEST ! ! They have Great Customer Care . They really Care about me as there Customer and always go 100 miles Xtra in helping me with all my needs. I'm so Tha ! They have Great Customer Care . They really Care about me as there Customer and always go 100 miles Xtra in helping me with all my needs. I'm so Thankful for them . Ricky knows the situation I ran into I literally was in tears 😢 and I haven't resolved it yet but he has been doing everything in his power to help me . Thank you Thankful for him 🙏. More

Customer service is always great, I call and usually get an appointment the same week for service. When I arrive there is minimal waiting and after all paperwork is checked, I’m off with a loaner. Have be an appointment the same week for service. When I arrive there is minimal waiting and after all paperwork is checked, I’m off with a loaner. Have been going for four years, same every time. More

Fast reliable and all service provides courteous and friendly- they make you feel at home even though I did not buy my infiniti Q50 at their dealership friendly- they make you feel at home even though I did not buy my infiniti Q50 at their dealership More

Martin and Alyssa were very helpful during my last visit from the receiving the unit to the delivery of the repaired vehicle the next available day. from the receiving the unit to the delivery of the repaired vehicle the next available day. More

Awesome service. Service Advisor Tanner was awesome! Had a really bad experience at other car dealerships, Infiniti was and continues to provide the best service. Service Advisor Tanner was awesome! Had a really bad experience at other car dealerships, Infiniti was and continues to provide the best service. More

They are very professional, and do not try to sell me extra service that is not necessary. I can trust them. extra service that is not necessary. I can trust them. More

The service department is so welcoming and professional. My vehicle was ready quickly and my rep, Shawndy, is wonderful! My vehicle was ready quickly and my rep, Shawndy, is wonderful! More

I love the service department! Rickie and Shawnie make things happen. They are the best!! things happen. They are the best!! More