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INFINITI of San Antonio - Service Center
San Antonio, TX
320 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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320 Reviews of INFINITI of San Antonio - Service Center
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April 02, 2022
I had the best service experience ever when I arrived my service advisor was ready. Alisa had my loaner vehicle ready I was in and out and my vehicle was ready on a timely manner. I was so amazed keep up th service advisor was ready. Alisa had my loaner vehicle ready I was in and out and my vehicle was ready on a timely manner. I was so amazed keep up the great work best experience ever like I said More
by jessefernandez25
Employees Worked With
Michelle Santivanez, Alisa Flores
March 22, 2022
Their service representatives are excellent and everyone is very friendly and responsive. Their use of technology to communicate during repaid is also very helpful. is very friendly and responsive. Their use of technology to communicate during repaid is also very helpful. More
by Infinity QX60
Employees Worked With
Nick
March 16, 2022
Dealership is professional top notch service agent and sales rep. The new service portal is very handy and a great addition to the dealership sales rep. The new service portal is very handy and a great addition to the dealership More
by Pharros
Employees Worked With
Chris Herera, Tanner Payne
March 16, 2022
I have been a customer since 2016/17 and am extremely happy with excellent service I have received starting from the front office staff to the super efficient service department. happy with excellent service I have received starting from the front office staff to the super efficient service department. More
by Grammygrammy5703
Employees Worked With
Kimberly Stewart, Ricky Barrow
March 15, 2022
Dealership corrected call center error of not scheduling the valet as requested. Dealership was able to pickup my vehicle as originally requested to make things right. the valet as requested. Dealership was able to pickup my vehicle as originally requested to make things right. More
by gcdelao
Employees Worked With
Don’t recall
March 09, 2022
Ricky Barrow , & Shawnee are THE BEST ! ! They have Great Customer Care . They really Care about me as there Customer and always go 100 miles Xtra in helping me with all my needs. I'm so Tha ! They have Great Customer Care . They really Care about me as there Customer and always go 100 miles Xtra in helping me with all my needs. I'm so Thankful for them . Ricky knows the situation I ran into I literally was in tears 😢 and I haven't resolved it yet but he has been doing everything in his power to help me . Thank you Thankful for him 🙏. More
by HAIRINT1
Employees Worked With
Shawnee , Colbri Brought-Burke, Ricky Barrow
March 02, 2022
Customer service is always great, I call and usually get an appointment the same week for service. When I arrive there is minimal waiting and after all paperwork is checked, I’m off with a loaner. Have be an appointment the same week for service. When I arrive there is minimal waiting and after all paperwork is checked, I’m off with a loaner. Have been going for four years, same every time. More
by Rangelmc
Employees Worked With
Colbri Brought-Burke
