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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
320 Reviews

320 Reviews of INFINITI of San Antonio - Service Center

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April 30, 2022

You guys were awesome in figuring out what was wrong with my 2015 QX60 that had an intermittent issue with the brakes and seatbelt harness. Thank you Thank you Thank you I was afraid of driving the vehicle f More

by Tedmonds44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, Tanner Payne
May 04, 2022 -

INFINITI of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 29, 2022

Friendly staff and they went out of their way to accommodate me. Appreciate all that you did for me! More

by Rnjenjen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
May 03, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti Of San Antonio

April 29, 2022

I have always had a great experience with Infiniti dealership. Very welcoming and there is always someone to answer questions you may have. Great service department! More

by cc_rene27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow, Michelle Santivanez, Alan Artavia
May 03, 2022 -

INFINITI of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

April 23, 2022

It was a great experience at the dealership. Fast service and satisfying. Great waiting room as well More

by carlosoc11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Apr 26, 2022 -

INFINITI of San Antonio responded

Hi, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2022

I went in with a battery issue. They found that it was a dead cell and that it was under warranty and they covered it at 100%. The service was first rate. More

by joen195
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Apr 24, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2022

Completed on a timely basis. Vehicle washed and cleaned. Friendly service manager. Clean waiting area More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Apr 24, 2022 -

INFINITI of San Antonio responded

Hi John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2022

Very professional, clean and caring. Excellent service for my car, and excellent service managers. Everything done when and as promised. Highly recommend More

by csmith028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Shawndy Aguirre
Apr 18, 2022 -

INFINITI of San Antonio responded

Thank you for taking the time to leave us a great review.

April 13, 2022

Alan was a great auto technician. He was very through and extremely helpful with getting my car serviced. He kept me updated on the status of my vehicle. More

by Queen Wife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Apr 16, 2022 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. Thank you, and have a fantastic day!

April 11, 2022

Awesome service. Professional, fast and friendly. Highly recommend! Representative keep me informed. My vehicle was returned cleaned and ready to hit the road. More

by Dorothycorpus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Jones
Apr 14, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 05, 2022

Very friendly and professional. Knowledgeable and helpful. Went the extra mile to educate me on my vehicle. They win my vote of confidence and Tanner was exceptional. I highly reco More

by Lbrnnurse79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow, Tanner Payne
Apr 08, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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