Back

INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
324 Reviews

324 Reviews of INFINITI of San Antonio - Service Center

Sort by
May 15, 2022

They where professional and always curious. The staff that checks you in was very friendly and welcoming. More

by littleju
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The greeting personnel was awesome , Tanner Payne, Martin Trevino, Alan Artavia
May 18, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

May 14, 2022

Service advisor was good. Both work performed and valet service very good, arrived when promised. More

by nratchford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
May 14, 2022 -

nratchford responded

Service work performed well. Valet pick up and drop off very good: arrived on time.

May 10, 2022

Worked on my vehicle is always top notch with excellent staff who always keep you uptodate on the maintenance progress More

by LEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
May 13, 2022 -

INFINITI of San Antonio responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2022

Service was excellent. I was kept informed of the progress. Vehicle done to my satisfaction. More

by Sheriff06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele is a great asset to the intake process!, Tanner Payne
May 04, 2022 -

INFINITI of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 30, 2022

You guys were awesome in figuring out what was wrong with my 2015 QX60 that had an intermittent issue with the brakes and seatbelt harness. Thank you Thank you Thank you I was afraid of driving the vehicle f More

by Tedmonds44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, Tanner Payne
May 04, 2022 -

INFINITI of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 29, 2022

Friendly staff and they went out of their way to accommodate me. Appreciate all that you did for me! More

by Rnjenjen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
May 03, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti Of San Antonio

April 29, 2022

I have always had a great experience with Infiniti dealership. Very welcoming and there is always someone to answer questions you may have. Great service department! More

by cc_rene27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow, Michelle Santivanez, Alan Artavia
May 03, 2022 -

INFINITI of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

April 23, 2022

It was a great experience at the dealership. Fast service and satisfying. Great waiting room as well More

by carlosoc11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Apr 26, 2022 -

INFINITI of San Antonio responded

Hi, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2022

I went in with a battery issue. They found that it was a dead cell and that it was under warranty and they covered it at 100%. The service was first rate. More

by joen195
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Apr 24, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2022

Completed on a timely basis. Vehicle washed and cleaned. Friendly service manager. Clean waiting area More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Apr 24, 2022 -

INFINITI of San Antonio responded

Hi John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
17
...