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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
320 Reviews

320 Reviews of INFINITI of San Antonio - Service Center

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June 01, 2022

Having to work between the Infiniti warranty and repair sometimes can be exhausting. But fortunately the dealership was able to work the repair and f my A/C out. More

by Tedmonds44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow, Tanner Payne
Jun 03, 2022 -

INFINITI of San Antonio responded

Hi, we are so happy to read such a great review about Grubbs Infiniti Of San Antonio! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2022

Tanner/Oscar/Kenny and Service Team always welcoming and diligent. Service finished on time. Thanks for having Wi-Fi available. More

by A L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke, Kimberly Stewart, Tanner Payne
May 31, 2022 -

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! We look forward to your next visit! Take care!

May 23, 2022

I will recommend my friends to take the infinity to Infinity Garcia for San Antonio because they got the best care for your your Infinity so please take your car to Infiniti are San Antonio Texas they More

by Gwendolyn Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla Guiterrez, Dustin Altom, Ricky Barrow, Tanner Payne, Alisa Flores, Will Skipper , Alan Artavia
May 26, 2022 -

INFINITI of San Antonio responded

Hi Gwendolyn, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. Thanks for the recommendation, and have an amazing day!

May 20, 2022

Infinity company what's fast friendly and fix my car and no time at all I give thanks to Infinity and Mr Tanner I will also tell anyone of my friends who have an Infiniti to take your car the Infiniti deale More

by Gwendolyn Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Payne
May 22, 2022 -

INFINITI of San Antonio responded

Hi Gwendolyn, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 22, 2022 -

Gwendolyn Johnson responded

Thank you for your great work

May 17, 2022

Was a walk in for an oil change, received and assisted w/o any issues. Recommended service provided and initiated at my request. Wait was a little longer then expected but that was my fault for not asking More

by thebronx90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Trevino
May 20, 2022 -

INFINITI of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2022

QUick service, clean facilities no e waiting area. Miss the donuts - COVID sacrifice I guess. More

by thebronx90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Trevino
Sep 01, 2022 -

INFINITI of San Antonio responded

We are very happy to have provided you with such a positive experience!

May 15, 2022

They where professional and always curious. The staff that checks you in was very friendly and welcoming. More

by littleju
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The greeting personnel was awesome , Tanner Payne, Martin Trevino, Alan Artavia
May 18, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

May 14, 2022

Service advisor was good. Both work performed and valet service very good, arrived when promised. More

by nratchford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
May 14, 2022 -

nratchford responded

Service work performed well. Valet pick up and drop off very good: arrived on time.

May 10, 2022

Worked on my vehicle is always top notch with excellent staff who always keep you uptodate on the maintenance progress More

by LEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
May 13, 2022 -

INFINITI of San Antonio responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2022

Service was excellent. I was kept informed of the progress. Vehicle done to my satisfaction. More

by Sheriff06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele is a great asset to the intake process!, Tanner Payne
May 04, 2022 -

INFINITI of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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