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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
325 Reviews

325 Reviews of INFINITI of San Antonio - Service Center

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October 22, 2022

Grubbs Infiniti was easy to contact, quick to schedule my car for service, and the work was completed quickly while I waited. I felt appreciated and happy about the entire experience. More

by cshellman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geraldo (parts) and Miranda (call center), Ricky Barrow, Alan Artavia
Oct 26, 2022 -

INFINITI of San Antonio responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2022

My vehicle was serviced by very knowledgeable team . .we were in and out in no time. Excellent service and great job . More

by My car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Trevino
Oct 18, 2022 -

INFINITI of San Antonio responded

Thank you so much for your positive comments about Grubbs Infiniti Of San Antonio!

October 13, 2022

My Service Advisor was very accommodating and helpful. I received a military discount as well, was offered plenty of snacks and drinks while waiting, and a couple of shopping bags. Everyone was very frien More

by Myranda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Castaneda
Oct 18, 2022 -

INFINITI of San Antonio responded

We're so glad that we were able to go above and beyond your expectations! We're looking forward to your next visit with us!

October 12, 2022

I took my car in for an oil change and the service department was very professional. The wait time my less than what I expected. More

by edwardolivares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Jones
Oct 18, 2022 -

INFINITI of San Antonio responded

We are so pleased you enjoyed your visit to Grubbs Infiniti Of San Antonio!

September 25, 2022

Top notch service! ! From the moment I drove up to when I left customer service was EXCELLENT!!! More

by rprice15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre, Alisa Flores
Sep 27, 2022 -

INFINITI of San Antonio responded

We are so happy to read such a great review about Grubbs Infiniti Of San Antonio!

September 15, 2022

Our service rep, Shandy, did a good job handling a misstep by the service guys not having all of the tires ready as scheduled. She took care of it and delivered on time. More

by bunger4725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke, Shawndy Aguirre, Alan Artavia
Sep 19, 2022 -

INFINITI of San Antonio responded

Hi , we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti Of San Antonio

September 05, 2022

Professional/ no pressure sales team. Service department also very straightforward with evaluating vehicle, and only suggesting needed maintenance. Pricing also very reasonable, especia More

by jas3bb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Sep 09, 2022 -

INFINITI of San Antonio responded

We appreciate your positive review about your recent experience with us!

August 31, 2022

Takes care of customers every time. I have been with Infiniti San Antonio for 15 years. Every time I come to the dealership the Porters take care of me and Alisa always has a smile on More

by Mr. Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke, Shawndy Aguirre, Alisa Flores
Sep 03, 2022 -

INFINITI of San Antonio responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2022

The greatest management service I experienced in quite a while more than satisfaction keep up the great work!!! See ya again More

by Kamaalprince1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, Alan Artavia
Aug 29, 2022 -

INFINITI of San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 25, 2022

Staff was courteous, and very professional. I didn’t have to wait very long for the work to be completed. More

by lelott15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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