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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
320 Reviews
Call Service Center (210) 728-3486

320 Reviews of INFINITI of San Antonio - Service Center

Sort by
September 15, 2022

Our service rep, Shandy, did a good job handling a misstep by the service guys not having all of the tires ready as scheduled. She took care of it and delivered on time. More

by bunger4725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke, Shawndy Aguirre, Alan Artavia
Report | Print
Sep 19, 2022 -

INFINITI of San Antonio responded

Hi , we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti Of San Antonio

September 05, 2022

Professional/ no pressure sales team. Service department also very straightforward with evaluating vehicle, and only suggesting needed maintenance. Pricing also very reasonable, especia More

by jas3bb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Report | Print
Sep 09, 2022 -

INFINITI of San Antonio responded

We appreciate your positive review about your recent experience with us!

August 31, 2022

Takes care of customers every time. I have been with Infiniti San Antonio for 15 years. Every time I come to the dealership the Porters take care of me and Alisa always has a smile on More

by Mr. Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke, Shawndy Aguirre, Alisa Flores
Report | Print
Sep 03, 2022 -

INFINITI of San Antonio responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2022

The greatest management service I experienced in quite a while more than satisfaction keep up the great work!!! See ya again More

by Kamaalprince1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, Alan Artavia
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Aug 29, 2022 -

INFINITI of San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 25, 2022

Staff was courteous, and very professional. I didn’t have to wait very long for the work to be completed. More

by lelott15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 22, 2022

Had a great service experience and overall great job on the oil change service provided More

by tareed0205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Report | Print
Aug 26, 2022 -

INFINITI of San Antonio responded

Hi Tareed0205, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 20, 2022

Shawndy and Alisa will take care of all your needs. Nothing to worry about, no hassles. More

by Vallgera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre, Alisa Flores
Report | Print
Aug 25, 2022 -

INFINITI of San Antonio responded

Hi Vallgera, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

August 19, 2022

Confidence in repair and service. associate was informative and on top of suggestions for next visit More

by Jvaughn356
Recommend Dealer
Yes
Employees Worked With
Jerica
Report | Print
Aug 24, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 18, 2022

I love the service interaction with your reps. Always positive and inviting. I have glue on my steering wheel More

by albielopezjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre, Alan Artavia
Report | Print
Aug 18, 2022 -

albielopezjr responded

I love the service interaction with your reps. Always positive and inviting.

Aug 23, 2022 -

INFINITI of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 11, 2022

Staff at SAN ANTONIO INFINITY WERE WONDERFUL WITH THE MAINTENANCE SERVICE AND VERY COURTEOUS. STAFF KEPT US INFORMED WITH THE MAINTENANCE PROGRESS AND THE TIME LIMIT. More

by David guerra
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Altom, Alisa Flores, Alan Artavia
Report | Print
Aug 16, 2022 -

INFINITI of San Antonio responded

Hi David, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 16, 2022 -

David guerra responded

Service was excellent. My EMail davewar52@icloud.com

Aug 16, 2022 -

David guerra responded

INFINITY SAN ANTONIO WERE VERY COURTEOUS AND HELPFUL.

Aug 17, 2022 -

David guerra responded

All is well right now; but, if there is anything I need I will go to Infinity San Antonio. Thank you for the courteous service I received. David.

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