INFINITI of San Antonio - Service Center
San Antonio, TX
325 Reviews of INFINITI of San Antonio - Service Center
Grubbs Infiniti was easy to contact, quick to schedule my car for service, and the work was completed quickly while I waited. I felt appreciated and happy about the entire experience. car for service, and the work was completed quickly while I waited. I felt appreciated and happy about the entire experience. More
My Service Advisor was very accommodating and helpful. I received a military discount as well, was offered plenty of snacks and drinks while waiting, and a couple of shopping bags. Everyone was very frien I received a military discount as well, was offered plenty of snacks and drinks while waiting, and a couple of shopping bags. Everyone was very friendly, the coffee was great and there was TV entertainment and magazines to read in the waiting room. The bathrooms were super clean, and so was my car at my service completion. Thanks again for the way you take care of the customers! I've been to many different dealerships and I know I can trust Infiniti for high quality service. More
Our service rep, Shandy, did a good job handling a misstep by the service guys not having all of the tires ready as scheduled. She took care of it and delivered on time. misstep by the service guys not having all of the tires ready as scheduled. She took care of it and delivered on time. More
Professional/ no pressure sales team. Service department also very straightforward with evaluating vehicle, and only suggesting needed maintenance. Pricing also very reasonable, especia Service department also very straightforward with evaluating vehicle, and only suggesting needed maintenance. Pricing also very reasonable, especially for a dealer More
Takes care of customers every time. I have been with Infiniti San Antonio for 15 years. Every time I come to the dealership the Porters take care of me and Alisa always has a smile on I have been with Infiniti San Antonio for 15 years. Every time I come to the dealership the Porters take care of me and Alisa always has a smile on her face and is willing to go the extra mile to make sure all my loaner car needs are taken care of. If there is an opportunity for a promotion please consider Alisa Flores for the position. She understands customer service and how to get the job done right the first time. More
The greatest management service I experienced in quite a while more than satisfaction keep up the great work!!! See ya again while more than satisfaction keep up the great work!!! See ya again More
Staff was courteous, and very professional. I didn’t have to wait very long for the work to be completed. I didn’t have to wait very long for the work to be completed. More