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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
324 Reviews
Call Service Center (210) 728-3486

324 Reviews of INFINITI of San Antonio - Service Center

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November 23, 2022

They are attentive and thorough. It makes a service appointment almost bearable. The complimentary car wash is great More

by cguthrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Artavia
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Nov 25, 2022 -

INFINITI of San Antonio responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 21, 2022

The gentleman who assisted me showed the upmost professionalism.The visit was relatively expeditious and the experience was streamlined and convenient as possible. More

by smaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if gentleman’s name but he is not listed here.
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Nov 24, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 17, 2022

Service Representative was polite and knowledgeable and took care of the service my car required More

by slainte1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Report | Print
Nov 23, 2022 -

INFINITI of San Antonio responded

Hello, we really appreciate your feedback! thank you for taking the time to leave us a great review.

November 17, 2022

Service is always great. A stress free and easy experience. Professional team is willing to go the extra mile always! More

by cjbuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Carillo
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Nov 23, 2022 -

INFINITI of San Antonio responded

Cjbuff, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

November 08, 2022

Their service team is second to none. They always make me feel like my business is important to them and they are just extremely good at customer service all around. I would definitely bu More

by DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone who greets you when you pull into the service department!, Shawndy Aguirre, Alan Artavia
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Nov 11, 2022 -

INFINITI of San Antonio responded

Thank you! we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti Of San Antonio.

October 31, 2022

Excellent service and friendly staff who show a caring personality and attentive performance towards customers. More

by rossanogerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, Martin Trevino, Shawndy Aguirre, Alisa Flores, Alan Artavia
Report | Print
Nov 04, 2022 -

INFINITI of San Antonio responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

October 28, 2022

Alan and the service dept did a great job letting me know when my car was ready and if there was any concerns. More

by Tamartinez21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Report | Print
Nov 04, 2022 -

INFINITI of San Antonio responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 26, 2022

Fast and efficient service. Nick was extremely polite and knowledgeable. Definitely going to return when my next service is due. More

by diane_dansby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Jones
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Oct 29, 2022 -

INFINITI of San Antonio responded

Diane, we're happy to hear you had such a positive experience with our team!

October 25, 2022

I’ve always had a great experience coming here. Everyone is very welcoming, knowledgeable, and caring. More

by stevenr421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Report | Print
Oct 29, 2022 -

INFINITI of San Antonio responded

Thank you for sharing your positive experience! We look forward to your next visit! Take care!

October 22, 2022

Grubbs Infiniti was easy to contact, quick to schedule my car for service, and the work was completed quickly while I waited. I felt appreciated and happy about the entire experience. More

by cshellman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geraldo (parts) and Miranda (call center), Ricky Barrow, Alan Artavia
Report | Print
Oct 26, 2022 -

INFINITI of San Antonio responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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