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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
320 Reviews

320 Reviews of INFINITI of San Antonio - Service Center

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November 08, 2022

Their service team is second to none. They always make me feel like my business is important to them and they are just extremely good at customer service all around. I would definitely bu More

by DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone who greets you when you pull into the service department!, Shawndy Aguirre, Alan Artavia
Nov 11, 2022 -

INFINITI of San Antonio responded

Thank you! we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti Of San Antonio.

October 31, 2022

Excellent service and friendly staff who show a caring personality and attentive performance towards customers. More

by rossanogerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, Martin Trevino, Shawndy Aguirre, Alisa Flores, Alan Artavia
Nov 04, 2022 -

INFINITI of San Antonio responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

October 28, 2022

Alan and the service dept did a great job letting me know when my car was ready and if there was any concerns. More

by Tamartinez21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Nov 04, 2022 -

INFINITI of San Antonio responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 26, 2022

Fast and efficient service. Nick was extremely polite and knowledgeable. Definitely going to return when my next service is due. More

by diane_dansby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Jones
Oct 29, 2022 -

INFINITI of San Antonio responded

Diane, we're happy to hear you had such a positive experience with our team!

October 25, 2022

I’ve always had a great experience coming here. Everyone is very welcoming, knowledgeable, and caring. More

by stevenr421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Oct 29, 2022 -

INFINITI of San Antonio responded

Thank you for sharing your positive experience! We look forward to your next visit! Take care!

October 22, 2022

Grubbs Infiniti was easy to contact, quick to schedule my car for service, and the work was completed quickly while I waited. I felt appreciated and happy about the entire experience. More

by cshellman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geraldo (parts) and Miranda (call center), Ricky Barrow, Alan Artavia
Oct 26, 2022 -

INFINITI of San Antonio responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2022

My vehicle was serviced by very knowledgeable team . .we were in and out in no time. Excellent service and great job . More

by My car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Trevino
Oct 18, 2022 -

INFINITI of San Antonio responded

Thank you so much for your positive comments about Grubbs Infiniti Of San Antonio!

October 13, 2022

My Service Advisor was very accommodating and helpful. I received a military discount as well, was offered plenty of snacks and drinks while waiting, and a couple of shopping bags. Everyone was very frien More

by Myranda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Castaneda
Oct 18, 2022 -

INFINITI of San Antonio responded

We're so glad that we were able to go above and beyond your expectations! We're looking forward to your next visit with us!

October 12, 2022

I took my car in for an oil change and the service department was very professional. The wait time my less than what I expected. More

by edwardolivares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Jones
Oct 18, 2022 -

INFINITI of San Antonio responded

We are so pleased you enjoyed your visit to Grubbs Infiniti Of San Antonio!

September 25, 2022

Top notch service! ! From the moment I drove up to when I left customer service was EXCELLENT!!! More

by rprice15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre, Alisa Flores
Sep 27, 2022 -

INFINITI of San Antonio responded

We are so happy to read such a great review about Grubbs Infiniti Of San Antonio!

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