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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
320 Reviews

320 Reviews of INFINITI of San Antonio - Service Center

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February 27, 2023

Always treated wonder like I am the only client. Pleasant nice comfortable easy and alway happy people. More

by Tinawells94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Mar 04, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2023

Very pleased with the staff that has assisted me and how accommodating they are with loaners. More

by Cyn1582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Sarmiento , Shawndy Aguirre
Feb 27, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2023

Did they a great job! I must say, the carwash was my favorite part… TYSM More

by Jmgalvan78251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Feb 27, 2023 -

INFINITI of San Antonio responded

Hi, We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2023

Yesterday ‘s service was the best I have had since going to this dealership for nearly 12 years of using this dealership. I am grateful for the service that was quick and courteous and most especially grate More

by Abimbolac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Feb 07, 2023 -

INFINITI of San Antonio responded

Hi Abimbolac, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti Of San Antonio

February 04, 2023

Awesome customer service. From the moment you arrive to the moment you leave. They check up on you and make sure you’re doing ok. Love Grubbs Infiniti. More

by Glosoto28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow, Shawndy Aguirre, Alan Artavia
Feb 07, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 27, 2023

When making my appointment online, I was able to pick my service representative. I chose Shawndy because she is most personable and a very attentive listener to my needs. She kept me up-to-date while my car More

by AJPAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Jan 31, 2023 -

INFINITI of San Antonio responded

Hi Ajpam, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2023

Service was perfect. I waited on the vehicle as it went through a 20K mile service and it was delivered to me within the time estimated. More

by emlynj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Jan 27, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2023

My advisor Shawndy was very professional and very knowledgeable. I appreciate her expertise and service. More

by Ms. Daisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha was very helpful when I came to pick up my vehicle. , Shawndy Aguirre
Jan 24, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 19, 2023

Service was fast and they always stayed in touch with me . Drop off my car Friday afternoon and it’s was ready the next day ! Staff was really professional all the time ! More

by Lopezleandro22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Jan 23, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 08, 2023

Great customer and professional service, I am a long time Infiniti vehicle customer. This dealership is one of the the best I have encountered. More

by Gbsjay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Jan 11, 2023 -

INFINITI of San Antonio responded

Hi, thank you so much for your positive comments about Grubbs Infiniti Of San Antonio! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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