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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
324 Reviews

324 Reviews of INFINITI of San Antonio - Service Center

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March 05, 2023

Very professional group. All of my concerns were addressed. Shawnee is very knowledgeable and a great asset to your dealership. More

by phil.magnus.pm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Mar 09, 2023 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. If you have any further questions, please give us a call. We're always happy to help!

March 04, 2023

Good service and understanding and thanks for the oil change and car wash thank you More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Mar 08, 2023 -

INFINITI of San Antonio responded

Hi Tony, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 01, 2023

Great service. Options to drop off or wait for vehicle. Nice waiting area. The staff is very informative and helpful. More

by g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Mar 01, 2023 -

g responded

They did a great job on the service of my vehicle. I have been here before and they have been consistent with great service.

Mar 06, 2023 -

INFINITI of San Antonio responded

Hi, thank you so much for your positive comments about Grubbs Infiniti Of San Antonio! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2023

Great job on the services provided and I really appreciate the service representative Brandon did his job! More

by tdlump14
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 06, 2023 -

INFINITI of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2023

Always treated wonder like I am the only client. Pleasant nice comfortable easy and alway happy people. More

by Tinawells94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Mar 04, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2023

Very pleased with the staff that has assisted me and how accommodating they are with loaners. More

by Cyn1582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Sarmiento , Shawndy Aguirre
Feb 27, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2023

Did they a great job! I must say, the carwash was my favorite part… TYSM More

by Jmgalvan78251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Feb 27, 2023 -

INFINITI of San Antonio responded

Hi, We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2023

Yesterday ‘s service was the best I have had since going to this dealership for nearly 12 years of using this dealership. I am grateful for the service that was quick and courteous and most especially grate More

by Abimbolac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Feb 07, 2023 -

INFINITI of San Antonio responded

Hi Abimbolac, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti Of San Antonio

February 04, 2023

Awesome customer service. From the moment you arrive to the moment you leave. They check up on you and make sure you’re doing ok. Love Grubbs Infiniti. More

by Glosoto28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow, Shawndy Aguirre, Alan Artavia
Feb 07, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 27, 2023

When making my appointment online, I was able to pick my service representative. I chose Shawndy because she is most personable and a very attentive listener to my needs. She kept me up-to-date while my car More

by AJPAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Jan 31, 2023 -

INFINITI of San Antonio responded

Hi Ajpam, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! Please don't hesitate to reach out if there's anything additional we can do for you.

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