INFINITI of San Antonio - Service Center
San Antonio, TX
320 Reviews of INFINITI of San Antonio - Service Center
The experience was wonderful. ..courteous proffessionals and a peaceful waiting area...the work was done excellently and timely...always enjiy the experience ..courteous proffessionals and a peaceful waiting area...the work was done excellently and timely...always enjiy the experience More
Stellar customer service. Valet available for service work to be done and or a loaner vehicle if scheduled in advance. Shawndy has been pleasant and responsive and willing to Valet available for service work to be done and or a loaner vehicle if scheduled in advance. Shawndy has been pleasant and responsive and willing to explain any questions I have had. The folks that answer the phone are polite and they’re all very nice when I’ve gone in myself for maintenance. The valet folks have been very nice and make the exchange super easy and quick. They have a text system to give updates or contact your POC and you can pay online! They even have sent me a video from the technician showing me exactly what the brake fluid color is, etc., to help me decide what to do. Fully recommend this dealership and service department. More
Shawndy is very helpful and always accommodating, very satisfied with her service. Very convenient to drop of vehicle during my lunch and ready to pick it up by the time I get out of work. Thanks! satisfied with her service. Very convenient to drop of vehicle during my lunch and ready to pick it up by the time I get out of work. Thanks! More
Excellent service. Friendly teammates and very accommodating. Provided shuttle service to and from Dr. Appointment while car was being serviced . Friendly teammates and very accommodating. Provided shuttle service to and from Dr. Appointment while car was being serviced . More
Very professional group. All of my concerns were addressed. Shawnee is very knowledgeable and a great asset to your dealership. All of my concerns were addressed. Shawnee is very knowledgeable and a great asset to your dealership. More