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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
346 Reviews

346 Reviews of INFINITI of San Antonio - Service Center

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August 27, 2025

Professional and courteous staff, very efficient, really appreciated the the service department representative Javier and the Finance Department assisting me in taking cate of my request More

by Dmiddleton44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

We went in for a recall on my infinity and it was taken care our service advisor Javier Camacho made sure of that. More

by Moeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Javier Camacho
August 19, 2025

Great service the recall was taken care of in a professional and speedy manner and well explained to what was going to be done. More

by Moeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Camacho service advisor.
July 26, 2025

At Infinity, the service and attention to deal is always their priority. They always strive to please their customers. More

by Mariagarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Velasquez
July 24, 2025

Good communication. Valet service is very convenient. They wash my car which I like very much. More

by janiev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
July 17, 2025

I had my car serviced today at Infiniti of San Antonio. My service writer, Kevin was great. I received great service and the ease of getting a loaner car was great. More

by littlejudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
July 12, 2025

I’ve been a loyal customer of Infiniti and this dealership since 2008! I love the service I get there not to mention I love my Infiniti vehicles! More

by joyce911p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Abulehieh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Taylor
July 07, 2025

Kevin Velasquez and the team provided the highest standard of service. Thanks for your service which helped us emotionally during this Holiday of July 4th. Eric Wang and his family. More

by Eric Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin velasquez
July 01, 2025

I came in to have a sensor replaced that was covered under my extended warranty. The dealership coordinated with insurance and it was a quickly installed. I was in and out in two hours. The service as More

by dr.madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Camacho
June 06, 2025

Took my vehicle in for service, had reserved a loaner car, drop off and pickup went smoothly and service was great More

by stacy hatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Velasquez
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