INFINITI of San Antonio - Service Center

My vehicle is not completely finished but so far everything is going well . My service advisor Carlos has been great to this point. everything is going well . My service advisor Carlos has been great to this point. More

Since I've had my car this dealership has done excellent work. I've tryed using someone different but it just was not the same. Thank you again. work. I've tryed using someone different but it just was not the same. Thank you again. More

Excellent last minute service. They had me in and out the first business day after the flat tire They had me in and out the first business day after the flat tire More

Very pleasant experience. The manager was very courteous and informative. My car looked great after it was washed. Thank you very much. The manager was very courteous and informative. My car looked great after it was washed. Thank you very much. More

I was happy that service was available without prior schedule on that day, so soon. schedule on that day, so soon. More

The service writer was courteous and professional. Work was done correctly and within the given timeframe. Work was done correctly and within the given timeframe. More

Was a excellent service thank you'll you'll change my oil and filter NO CHARGE and filter NO CHARGE More

Problem solved, and cost resolved. The service staff worked out any discrepancies plus they were very understanding. The service staff worked out any discrepancies plus they were very understanding. More

Jeremy with the service dept is the WORST manager I have ever dealt with. They kept my car for an oil change and a simple warranty issue over 3weeks, then charged me double the amount in the contract for th ever dealt with. They kept my car for an oil change and a simple warranty issue over 3weeks, then charged me double the amount in the contract for the loaner car cleaning fee. I asked for a free detail of my car to make up for the wait. When I picked up my car, after 21 days, my car had not even been wiped down much less detailed. When asked to speak with his manager, Jeremy informed me that would not be happening and would not let me talk to anyone else. Additionally, my car was very shaky and loose and drove horribly when i got it. I will never buy from Grubbs again because of Jeremy Doolen and the horrific service dept. More

It's never pleasant to have car issues but Coby Johnson did an outstanding job on keeping me informed about the status of the vehicle and very informative on any issues, concerns or questions I had. Coby w did an outstanding job on keeping me informed about the status of the vehicle and very informative on any issues, concerns or questions I had. Coby went above and beyond our expectations and I will be taking my car back for any services / maintenance that it may require in the future More