INFINITI of San Antonio

Great professional and cordial atmosphere to buy my car. John was helpful, going to the extra mile, days after the sales was completed. Best customer service I've experienced, ever! -Danny John was helpful, going to the extra mile, days after the sales was completed. Best customer service I've experienced, ever! -Danny More

I was looking for a specific used Lexus SUV model and found it on the web at Gunn Infiniti. I had to drive from Austin down to San Antonio see it. I worked with Paul Pedraza who was very nice on the ph found it on the web at Gunn Infiniti. I had to drive from Austin down to San Antonio see it. I worked with Paul Pedraza who was very nice on the phone and made sure it was still in stock and that it would be there when I made it. Paul was very nice and I didn't feel any of the sales pressure you typically think of when you go to buy a car -- he was just looking to fit my needs. I decided to buy it. I had a unique time pressure in that I had to be back in Austin for my four year old niece's birthday party. Paul took on the challenge, and with not nearly enough time to get things done, got my financing, paperwork, trade-in stuff, etc. all done in record time. I really appreciated it, since it meant not having to drive back down to San Antonio a second time. All in all, a very comfortable, high-service buying experience. I would buy from this dealership again. More

We shopped for months for our second Land Rover. The price and service we received at Gunn far surpassed any other!!! We highly recommend them. We drove from Baton Rouge, LA to pick up our vehicle. The price and service we received at Gunn far surpassed any other!!! We highly recommend them. We drove from Baton Rouge, LA to pick up our vehicle. The sale was efficient! The salesperson, Paul, was professional and courteous to us and our children. We were impressed! We will return for our next vehicle. We especially liked the "no hassle" pricing... works great when you are traveling to buy a vehicle!! Good Job, Gunn!!! More

No hassle on price, pretty much pre-determined before showing up at the dealer. Paul was very helpful explaining all the car details and how they worked. In and out in 1 hour. Thanks Gunn for making this showing up at the dealer. Paul was very helpful explaining all the car details and how they worked. In and out in 1 hour. Thanks Gunn for making this purchase a simple one. More

Paul was excellent. The entire process took very little time and I would recommend to anyone. I drove in from Austin because they had best price and don't waste your time. time and I would recommend to anyone. I drove in from Austin because they had best price and don't waste your time. More

I had the privilege of working with Eddie Ramirez at Gunn Infiniti, San Antonio, TX in purchasing a 2009 Toyota corolla. I had called him and explained what I have been looking for. I specifically told him t Infiniti, San Antonio, TX in purchasing a 2009 Toyota corolla. I had called him and explained what I have been looking for. I specifically told him that I was looking for a black 2009 Toyota Corolla with an S trim and a sun roof. I also explained that I did not want to be paying more than $300 for a monthly payment. After hearing what I was looking for he told me that he was going to do all that he can to find it, but in the case that he did not find it he wanted to know if there was another vehicle in mind. I then emphasized how badly I've wanted this car and wasn't thinking about anything else. After we hung up, I figured he wasn't going to get my car, since it seemed hard to find, and therefore spoke to two other dealerships. Literally Eddie was the only dealer who had called me the following day and told me he found my car! I couldn't believe it, he was the ONLY dealer who got back to me that fast and with the exact vehicle that I have been looking for. He even sent me a picture of the vehicle! I went right over that same day to look at the car. When I arrived at the dealership and Eddie showed me the vehicle he surprised me with not only what I wanted but exceeded my expectations! The vehicle had black, leather interior, on top of that windows tinted! Eddie continued to surprise me with financing the vehicle at the lowest interest rate possible. He was able to get my monthly payments down to $240. It goes far beyond words how grateful I am for Eddie's hard work to ensure that I get the best. He took the time to explain to me things like the extended warranty and the gap insurance. I personally work for a financial institution, and constantly hear horror stories that customers bring me that they experience with dealerships and dealers. I can honestly and proudly give my customers Eddie's business card and share my wonderful story with them all. It is great businessmen like Eddie Ramirez that I would trust my business with any day. When it is time to purchase another vehicle I will definitely get in touch with Eddie. Matter of fact I've already passed out several of his business cards to close friends and family. He is an extremely hard worker and honest which is difficult to find these days. Although saying Thank you is what I should say, it goes far beyond those words how grateful I am for Eddie Ramirez’s service! More

Mr.Alvarez did an excellent job from the start to the finish, He went beyond what I expected. I hope that other employees fellow notices this because that's the way people should be treated. No hassels s finish, He went beyond what I expected. I hope that other employees fellow notices this because that's the way people should be treated. No hassels show great concern to my needs made me and my wife and daughter feel like this is where we will conduct our business. Now I see what you all mean Gunn makes you feel like family.Please pass this on to Mr.Alverez and Mr Zepada how happy we were treated. More

This is our 3rd time buying from Gunn Infinity. We drove our last SUV for 11 years. We just purchased the FX35. We are very pleased with the dealership and the experience we continue to receive from their our last SUV for 11 years. We just purchased the FX35. We are very pleased with the dealership and the experience we continue to receive from their staff. I would recommend them to any and everyone. We keep going back because of the performance and reliability from their product. More

This was an excellent exchange of business. We were pleased with the superb service that was provided. The sales representative listened to what our requests were in terms of what we could afford and w pleased with the superb service that was provided. The sales representative listened to what our requests were in terms of what we could afford and what we were looking for in a car. When we asked the manager to take a look at our trade in car he took the time to look at it and expressed his thoughts and although he did not give us what we were asking for we were able to compromise. We walked out of the dealership feeling comfortable and pleased with our purchase. More

Vehicle was in same condition as described online, did everything over the phone, price was given to me upfront along w/ the drive out price without haggling, the one simple price philosophy is a great wa everything over the phone, price was given to me upfront along w/ the drive out price without haggling, the one simple price philosophy is a great way to do business, my sales person was very professional. I will definetely tell my friends about Gunn, I will buy another vehicle from them in the future, thank you! More