INFINITI of San Antonio

Oil change Service visit was good, vehicle was not vacuumed. Oil change was completed, latch issue and acceleration could not be replicated but were checked out Service visit was good, vehicle was not vacuumed. Oil change was completed, latch issue and acceleration could not be replicated but were checked out for safety. Car was driven to ensure issues would not recur. More

Excellent The reason for my rating is I was treated with the very best service. Cesar was first of all very knowledgeable about every question I had . He listen The reason for my rating is I was treated with the very best service. Cesar was first of all very knowledgeable about every question I had . He listened to what I wanted .he as great . More

Service experience My service department staff member, Kenny Cunningham, is very knowledgeable, competent, and helpful as well as friendly and personable. His expertise My service department staff member, Kenny Cunningham, is very knowledgeable, competent, and helpful as well as friendly and personable. His expertise and experience is evident. Kenny is able to explain complicated, technical terms clearly. He is also, most importantly, very trustworthy. Kenny is a joy with whom to interact. I also am very satisfied with the service and maintenance of my vehicle. I greatly commend Kenny and highly recommend Gunn Infiniti. More

Repair Took the car in for service, was told,needed exhaust sensor, paid for the repair, when picked up the car, the same lights were on and the car was doin Took the car in for service, was told,needed exhaust sensor, paid for the repair, when picked up the car, the same lights were on and the car was doing the same thing it was taken in for service. Ieft the car, was called 2 days later stating the throttle body was bad and would cost me an additional $500. I am not feeling confident in the diagnoses. Why wasn't it caught when I first took it in. I took the car in so I wouldn't be dealing with this with other mechanic shops. More

No pressure sales We went to Gunn Infiniti to look at a used QX60. My wife had specific requirements for the vehicle she was looking for. We decided to compare the used We went to Gunn Infiniti to look at a used QX60. My wife had specific requirements for the vehicle she was looking for. We decided to compare the used vs. New vehicle. Isaac our salesperson searched other dealerships for a vehicle that met her requirements. He was able to find one and had it within a few days. The sales price he offered us was fair and prevented the haggling and wasting of time. Great experience! More

General Maintenance Always a great experience - from original purchase - to service and customer support! I am happy to be a reference for GUNN - company and people. Than Always a great experience - from original purchase - to service and customer support! I am happy to be a reference for GUNN - company and people. Thank you, Gary Vogel More

Nice new ride We worked with Santrell during the purchase. Never felt pressured and she was easy to work with. Nice to have a point of contact for all of our needs. We worked with Santrell during the purchase. Never felt pressured and she was easy to work with. Nice to have a point of contact for all of our needs. More

Awesomeness This has been hands down the best dealership I've ever dealt with. So much so that I bought a second car through them then recommended them to my daug This has been hands down the best dealership I've ever dealt with. So much so that I bought a second car through them then recommended them to my daughter.. service is excellent!! More

Pleased My mom was in the hospital in Houston. Carl was able to take my vehicle in and give me a loaner. I was able to see my Mom in hospital right away thank My mom was in the hospital in Houston. Carl was able to take my vehicle in and give me a loaner. I was able to see my Mom in hospital right away thanks to Carl. I am very appreciative. Thx again Carl More

Service Visit I appreciate the manner in which I was taken care of. I am always treated with the utmost courtesy. Gunn Infiniti employees are always concerned abo I appreciate the manner in which I was taken care of. I am always treated with the utmost courtesy. Gunn Infiniti employees are always concerned about my situation with my vehicle. More