INFINITI of San Antonio

Awesome World class customer service with a touch of class. I would recommend any customer to utilize there services. Great experience. Thank you and your ent World class customer service with a touch of class. I would recommend any customer to utilize there services. Great experience. Thank you and your entire staff. More

Car service They checked and fixed my seatbelt on the drivers side. They were very nice and Alann Garcia has always been professional and prompt in all of my serv They checked and fixed my seatbelt on the drivers side. They were very nice and Alann Garcia has always been professional and prompt in all of my services. He was kind enough to deliver my vehicle at my home while I was at the hospital. I’m very grateful for his and all of his staffs generosity and service. More

It was my first time at the dealer and it was a great experi The service department was very helpful in every way possible, the personal at the service area drive in was extremely friendly and David Olivares was The service department was very helpful in every way possible, the personal at the service area drive in was extremely friendly and David Olivares was very helpful and knowledgeable More

Outstanding sales and service. Mrs Santivanez was excellent as my service advisor. Very difficult supply of replacement windshields. That posed a difficult situation if She had not Mrs Santivanez was excellent as my service advisor. Very difficult supply of replacement windshields. That posed a difficult situation if She had not actively pursued the problems. Outstanding! Mr Ware kept at it with sales to timely get our car out of Florida to San Antonio at a fair price. James D Walker More

Tire Pressure Warning light! My Service Manager was knowable, courteous and expedient. I was there because of the graphic description of a potential problem with low air pressure My Service Manager was knowable, courteous and expedient. I was there because of the graphic description of a potential problem with low air pressure on the driver side. Mr. Oliivarez immediately saw the potential problem, explained it to me and upon my approval took actions. Great individual to have on your team. Mr. Smith San Antonio Texas More

Svc Dept of Infiniti of SA and Jericho Jericho was an absolutely wonderful help and consummate professional. He called me frequently to keep me "up to date" on my car, explained to me my v Jericho was an absolutely wonderful help and consummate professional. He called me frequently to keep me "up to date" on my car, explained to me my vehicle warranties/coverages, and contacted the company (whose product was defective) to replace the defective part at no cost to me. He also listened to all my concerns and answered my questions, not making me feel "rushed". Jericho showed true business acumen for customer service and exuded exceedingly high morals and ethics, which are unfortunately not germane to the car selling industry. He is truly an excellent example of a caring and honest representative of Infiniti of San Antonio's Service Department, whom should be recognized for his professionalism, understanding, compassion and willingness to go the extra mile. Jericho was a pleasure dealing with, and I am truly grateful to him for helping and “looking out” for me. He is an honest person and a good young man, who stands above the others: Because Jericho puts the customer first, not the money. Jericho is the reason I will keep coming back to Infiniti of San Antonio. Thank you, Robert L. Overby More

Car service I take my car to get service here regularly, oil changes and maintenance. The service it’s excellent the staff takes care of your needs on a timely m I take my car to get service here regularly, oil changes and maintenance. The service it’s excellent the staff takes care of your needs on a timely manner and keep you informed of the service needed for your car. Free car wash too !!! I would greatly recommend their services. More

Great service Will definitely come back again for the third time ;) Had a great experience every time i come to this location! Very helpful and I’m happy with the Will definitely come back again for the third time ;) Had a great experience every time i come to this location! Very helpful and I’m happy with the outcome and last minute service ?? More

Excellence and Professionalism at its Best I was extremely pleased with the service I received on my vehicle however I was most impressed with the excellent service and professionalism that Mic I was extremely pleased with the service I received on my vehicle however I was most impressed with the excellent service and professionalism that Michelle Santivanez provided as she is a true asset to the Infiniti team. More

Highest level of service anywhere ! What a great service team. David was fantastic and Richard is a champ! Thank you so much that's why we drive Infiniti. Great brand but even better se What a great service team. David was fantastic and Richard is a champ! Thank you so much that's why we drive Infiniti. Great brand but even better service 🙏🏽 More