INFINITI of San Antonio

Top notch service by advisors. He should start his own firm for quality assurance. Great team at Infiniti and awesome service manager too. Thank you from Henok. If you ever need help with your vehicle firm for quality assurance. Great team at Infiniti and awesome service manager too. Thank you from Henok. If you ever need help with your vehicle he is a phone call away. Look below !!!! My 2019 q60 red sport is happy too. Contact him David Olivarez INFINITI of San Antonio 12150 W Interstate 10 San Antonio, TX 78230 More

All staff very professional and friendly. In and out was very easy. Loaner car is a big plus. Waiting area very comfortable with good refreshments. very easy. Loaner car is a big plus. Waiting area very comfortable with good refreshments. More

Kimberly did a great job in her customer service. From the time we showed up to showing us were the waiting are was until it was time to leave. the time we showed up to showing us were the waiting are was until it was time to leave. More

The service director Richard Terrazas went above and beyond to make absolutely certain I was taken care of. Richard went to bat for me and escalated a warranty issue all the way through the consumer aff beyond to make absolutely certain I was taken care of. Richard went to bat for me and escalated a warranty issue all the way through the consumer affairs channel and was able to have a warranty decision overturned as a result of his persistence, empathy, and absolute focus to make sure that his customer was taken care of. I was beyond impressed with his professionalism as well as Richard's commitment and resolve. As a result of his hard work and determination, Richard saved my family tens of thousands of dollars. I will only be purchasing And servicing my Infiniti's at your dealership. Do whatever you need to do to retain Richard at your company as he is an asset to any where he may choose to serve. It would be difficult for me to overstate my level of appreciation and admiration. More

Excellent service, professional representative. John did and outstanding job. The video inspection of my vehicle is an amazing tool that help me understand and see what the issues were with my vehicle. and outstanding job. The video inspection of my vehicle is an amazing tool that help me understand and see what the issues were with my vehicle. More

A truly impressive Service Advisors team! David Olivarez and Kimberly Stewart, AWESOME job, and everyone on the service side! Excellence, politeness, greatness, speed! Beautiful people and Kimberly Stewart, AWESOME job, and everyone on the service side! Excellence, politeness, greatness, speed! Beautiful people More

Great Experience Amazing Experience with the Sales Rep; she’s easy to talk with, answered all my question and has a no pressure approach, providing very good customer Amazing Experience with the Sales Rep; she’s easy to talk with, answered all my question and has a no pressure approach, providing very good customer service. More

Excellent service. Rio Arguello, treated me with the utmost respect and explained in great detail the needs of my vehicle. Thank you service team for your great service. with the utmost respect and explained in great detail the needs of my vehicle. Thank you service team for your great service. More

This dealer has changed a lot, I use to have trouble with the service department every time I would take my vehicle. It has made a complete turnaround, service is great again. I'm happy with the new folks. the service department every time I would take my vehicle. It has made a complete turnaround, service is great again. I'm happy with the new folks. More

I met Martin on last Saturday. I was trying slide into the used car section of Infiniti of San Antonio unseen. I thought there was no way possible I could fine anything on this lot within my budget. But M the used car section of Infiniti of San Antonio unseen. I thought there was no way possible I could fine anything on this lot within my budget. But Martin spotted me! And he was coming in fast. What a blessing for me. Martin is by far one of the nicest sales person I have met. We chatted about my desire and he was off to the races. He made me feel like the most important customer on that day. Gave me way more time than I should have probably had. But without being pushy. If you are in need of a car. Please consider going to see Martin. I am confident you will share the same experience. More