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INFINITI of San Antonio
San Antonio, TX
821 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 821 reviews
August 26, 2020
Service department always responsive and efficient when it comes to maintaining our car. Prompt and accommodating. One of the reasons we keep returning. Love Infiniti! it comes to maintaining our car. Prompt and accommodating. One of the reasons we keep returning. Love Infiniti! More
by EB
Employees Worked With
David Olivarez
August 14, 2020
Great customer service! She was very professional and on point. The process was streamlined. I was in and out super fast. I love the text message feature for communicating! No complaints! point. The process was streamlined. I was in and out super fast. I love the text message feature for communicating! No complaints! More
by LADIWINA G
Employees Worked With
Michelle Santivanez
August 12, 2020
Great service and very professional! They helped me to find the car that I need it with the right price again. Very happy with my purchase. find the car that I need it with the right price again. Very happy with my purchase. More
by Inzanecharly
Employees Worked With
Carlos McLean, Eric Ware, Jeff Bouchard
August 12, 2020
Service The service team is always very attentive. Ricky addressed my service needs immediately, he knew what the problem was when I voiced my concern and whe The service team is always very attentive. Ricky addressed my service needs immediately, he knew what the problem was when I voiced my concern and when it was driven to replicate it. Service was performed the same day and completed the same day. Great experience. More
by Pris
Employees Worked With
Ricky Barrow
August 11, 2020
I have purchased multiple vehicles from Infiniti of San Antonio and I have never been disappointed. The process is fast, no nonsense and easy when it comes to purchasing a vehicle. The service department i Antonio and I have never been disappointed. The process is fast, no nonsense and easy when it comes to purchasing a vehicle. The service department is a class act and have always taken care of me. Thank you!!! More
by tramos5150
Employees Worked With
Carlos McLean, Jeff Bouchard, Kimberly Stewart
August 05, 2020
Service was excellent n prices reasonable. Service Manager David made my wait time seem short. With the exception of only water available n tv tuned to dry channel made the wait time seem longer then Manager David made my wait time seem short. With the exception of only water available n tv tuned to dry channel made the wait time seem longer then it was. More
by leoahern
Employees Worked With
David Olivarez
August 03, 2020
Great car buying experience. Very helpful and accommodating. Did not have to wait to get everything done. Really appreciate that as I hate how long most dealerships make you wait. accommodating. Did not have to wait to get everything done. Really appreciate that as I hate how long most dealerships make you wait. More
by Kathy J
Employees Worked With
Oscar F, Eric Colon, John Mabe
August 02, 2020
John Gamboa and the service dept with Infiniti San Antonio is amazing. Always greeted promptly, with a smile and takes the time to listen to my concerns from the greeters, John, the loaner team to pi Antonio is amazing. Always greeted promptly, with a smile and takes the time to listen to my concerns from the greeters, John, the loaner team to pick up. I actually enjoy taking my car in for service vs cringing at the thought. Great Job!!! More
by InfintiQX50
Employees Worked With
John Gamboa
July 31, 2020
Customer service was fantastic. All issues were communicated and resolved. Very much appreciate the professionalism. We will be certain to use the service dept when needed going forward. communicated and resolved. Very much appreciate the professionalism. We will be certain to use the service dept when needed going forward. More
by Utexex
Employees Worked With
David Olivarez
July 31, 2020
The experience was exceptional. I enjoyed receiving current information about leasing which helped me make a decision between buying or leasing. Individuals were very professional from the manager to t current information about leasing which helped me make a decision between buying or leasing. Individuals were very professional from the manager to the salesman and the finance person. I'll keep coming back. I now have my dream car and Infiniti made it happen. More
by Calyrud
Employees Worked With
Mr. Fernando, Eric Ware, John Mabe, Alan Garcia
