INFINITI of San Antonio

Great service from the beginning til the purchase and now servicing of my vehicle. Family friendly/oriented and wonderful treatment from everyone at the dealership!! servicing of my vehicle. Family friendly/oriented and wonderful treatment from everyone at the dealership!! More

pre sale service was great and attentive up until the actual sale of the car. very poor communication and deceiving. too many details to explain why I'm so upset and disappointed with Infiniti of san Ant actual sale of the car. very poor communication and deceiving. too many details to explain why I'm so upset and disappointed with Infiniti of san Antonio but I know Heidy Ruelas (sales) and Art Lopez (finance) will read this review at some point and they will know exactly why they're getting a poor review. long story short I never got my car due to a part needing to be ordered. I gave them the benefit of the doubt and waited for a whole month but after they ignored my calls, texts, deleting me off social media which is how I even came across the vehicle, while they were out on vacation and other excuses I got from the receptionist for them not answering I decided to call the bank and pull out of the deal. even trying to get my down-payment returned was a hassle. I absolutely DO NOT recommend this dealership. More

Everyone was courteous and great people with the customer.Recomend Them. Faylin will send us txt, asking if we need anything else they provide us with A car . customer.Recomend Them. Faylin will send us txt, asking if we need anything else they provide us with A car . More

Overall experience was very good. Sales was great. Got the vehicle we wanted from other location in a timely manner. Business department worked with us to get quick delivery. the vehicle we wanted from other location in a timely manner. Business department worked with us to get quick delivery. More

Good number of vehicles in stock. Dealership was ver clean. Personnel were very friendly. My salesman was knowledgeable. Located the vehicle I was interested in since it was not available on site. clean. Personnel were very friendly. My salesman was knowledgeable. Located the vehicle I was interested in since it was not available on site. More

This is my first Infiniti I’ve bought and I absolutely love it!! The process was excellent and fast. 10/10 recommend! They were very helpful. love it!! The process was excellent and fast. 10/10 recommend! They were very helpful. More

Isaac was amazing to work with. The car buying experience is always an exciting time for the consumer, because it's something most of us do once very 7-10 years. But often times, it turns into a stressful ex is always an exciting time for the consumer, because it's something most of us do once very 7-10 years. But often times, it turns into a stressful experience as you are trying to balance your budget with your desires. So when I began a statewide search for a blue Infiniti QX60, I encountered 20+ sales agents in person and over the phone. Most of them were not great experiences. Isaac, on the other hand, really went above and beyond to make it exactly what it's supposed to be: exciting, stress-free, professional and seamless. And after shopping around for a specific vehicle for 3 months, I honestly felt like I got the best deal possible! And on top of that, he personally delivered the car to my house in Houston ... 200 miles away! Isaac represents what every salesman should strive to be. More

Thanks to Harrison for making my buying experience easy and smooth as possible! He went above and beyond to give us the best deal on the car we were looking for and smooth as possible! He went above and beyond to give us the best deal on the car we were looking for More

Everyone was great. I felt like I got a great value for my investment. The time spent was well worth it. I did not feel pressured at all. my investment. The time spent was well worth it. I did not feel pressured at all. More

Grade A Service! I'm extremely satisfied with the Services I received from service representative Tanner Payne and Infiniti San Antonio. I highly recommend them. Services I received from service representative Tanner Payne and Infiniti San Antonio. I highly recommend them. More