INFINITI of San Antonio

I got my 2013 Infiniti G37 service under an extended warranty for a failed window motor. Kimberly, my service adviser was superb. She was informative and very accommodating. At no time did she or the te warranty for a failed window motor. Kimberly, my service adviser was superb. She was informative and very accommodating. At no time did she or the technician try to up sell anything. That was very refreshing to say the least.They found all that needed to be done and did the job well. Kimberly also got me all available discounts. More

Excellent customer service. The suggested attention to items on the M-P Inspection is somewhat questionable but for the most part accurate. Will continue to use this dealership. items on the M-P Inspection is somewhat questionable but for the most part accurate. Will continue to use this dealership. More

This is my third car I have bought from Infiniti, and by far the best experience. Brian made the whole car buying experience seamless from start to finish. He truly demonstrates elevated customer service b far the best experience. Brian made the whole car buying experience seamless from start to finish. He truly demonstrates elevated customer service by his proficient knowledge in getting to know me and finding the right fit for me. More

I had the Best experience, Edgar Guzman made the purchase experience Smooth, stress free and Easy. I want to first off Thank him for his Service in the Military and for the Best Purchase experienc purchase experience Smooth, stress free and Easy. I want to first off Thank him for his Service in the Military and for the Best Purchase experience with a Great deal. Thank you, Linda R. More

We love San Antonio Infiniti and will be back . Rey and Danny are Great!! We will tell our neighbors and friends to ask for them Danny are Great!! We will tell our neighbors and friends to ask for them More

Kenny was extremely helpful and getting us into the exact vehicle we wanted and he always be with us to answered all questions we had vehicle we wanted and he always be with us to answered all questions we had More

Seasoned professionals run the service department here. Very attentive to customer needs and aim to please. Loaner car system is smooth as silk. Great place to deal with!!! Very attentive to customer needs and aim to please. Loaner car system is smooth as silk. Great place to deal with!!! More

The team I worked with was very knowledgeable, friendly & provided quality customer service. I would definitely recommend to family & friends. My overall experience was excellent. provided quality customer service. I would definitely recommend to family & friends. My overall experience was excellent. More

Great service from the beginning til the purchase and now servicing of my vehicle. Family friendly/oriented and wonderful treatment from everyone at the dealership!! servicing of my vehicle. Family friendly/oriented and wonderful treatment from everyone at the dealership!! More

pre sale service was great and attentive up until the actual sale of the car. very poor communication and deceiving. too many details to explain why I'm so upset and disappointed with Infiniti of san Ant actual sale of the car. very poor communication and deceiving. too many details to explain why I'm so upset and disappointed with Infiniti of san Antonio but I know Heidy Ruelas (sales) and Art Lopez (finance) will read this review at some point and they will know exactly why they're getting a poor review. long story short I never got my car due to a part needing to be ordered. I gave them the benefit of the doubt and waited for a whole month but after they ignored my calls, texts, deleting me off social media which is how I even came across the vehicle, while they were out on vacation and other excuses I got from the receptionist for them not answering I decided to call the bank and pull out of the deal. even trying to get my down-payment returned was a hassle. I absolutely DO NOT recommend this dealership. More