Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of San Antonio
San Antonio, TX
822 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 822 reviews
March 25, 2021
Just upgraded my Infiniti Q50 from a 2018 to a 2021 model with more features. I have leased several vehicles from this dealership and always appreciate how smooth they make the process. Special kudos to GM A with more features. I have leased several vehicles from this dealership and always appreciate how smooth they make the process. Special kudos to GM Anthony Cooper for helping me exit my lease 12 months early and getting into a new vehicle with more features at just a small increase in monthly payments. Also thanks to sales consultant Heather Chicoine for a smooth delivery and driving 300 miles to deliver and pick up my trade in. Great job all around - made me feel like a valued client instead of just another customer. More
by swordlore
March 21, 2021
Made appointment by email. Was running late, so I called. Was told to come anyway. Service requested was promptly performed. The waiting area was comfortable. Was told to come anyway. Service requested was promptly performed. The waiting area was comfortable. More
by Richard Wolf
Employees Worked With
Faylin Miller
March 09, 2021
Great experience. Everyone was very helpful with the process and friendly. My lease was almost complete. I went to the dealership to find another vehicle. I was very pleased with the customer service. process and friendly. My lease was almost complete. I went to the dealership to find another vehicle. I was very pleased with the customer service. More
by Kellyrn34
Employees Worked With
Phillip Henry, Ashley (finance department)Kenny Jensen
March 08, 2021
Extremely happy with the 5 star services! From the beginning of being greeted right away, to the Service Advisor Kim walking me through the process and getting a loaner vehicle. And the details of kee beginning of being greeted right away, to the Service Advisor Kim walking me through the process and getting a loaner vehicle. And the details of keeping me updated and showing the service recommendations on video/text was more than I could ask for! Thank you and look forward to seeing you again for my regular routine services... Travis K More
by Travis
Employees Worked With
Kimberly Stewart
March 08, 2021
Great follow up from Colbri. Excellent communication on vehicle repairs and pricing. Vehicle repairs completed in timely manner. I would definitely work with Colbri in the future. vehicle repairs and pricing. Vehicle repairs completed in timely manner. I would definitely work with Colbri in the future. More
by Carlos
Employees Worked With
Colbri Brought
February 28, 2021
I love taking my Q60 to this dealership for service! Service Manager, Ricky is doing such an incredible job there! Everything about my service visit was perfect! From Joe accepting my car as I arrived, Service Manager, Ricky is doing such an incredible job there! Everything about my service visit was perfect! From Joe accepting my car as I arrived, to my service advisor, Michelle and the lovely young lady who assisted with my unscheduled loaner vehicle. Each one of these individuals were absolutely perfect! Thank you! More
by rtaylor.5150
Employees Worked With
Ricky Barrow, Michelle Santivanez
February 28, 2021
I had a great experience, great customer service and I would definitely recommend to family and friends. Thank you Infiniti of San Antonio and Thank you Harrison Smith for being great salesman. would definitely recommend to family and friends. Thank you Infiniti of San Antonio and Thank you Harrison Smith for being great salesman. More
by Emily Gutierrez
Employees Worked With
Harrison Smith
February 23, 2021
Harrison was great! Very friendly, personable, and patient. He definitely made the experience much easier that it should have been. If you're looking at an Infiniti, work with Harrison! patient. He definitely made the experience much easier that it should have been. If you're looking at an Infiniti, work with Harrison! More
by Maddie
Employees Worked With
Harrison Smith
February 22, 2021
Love my new Q50, this is the 3rd Infiniti I’ve purchased from Infiniti of SA.. always a great experience with Infiniti of SA, definitely recommend! from Infiniti of SA.. always a great experience with Infiniti of SA, definitely recommend! More
by lfacundo21
Employees Worked With
Other Employees :
Isaac DeLaGarza, Carlos McLean, Eric Ware, Karla Guiterrez, Harrison Smith, John Mabe
February 16, 2021
The team starts taking care of me immediately and answers all my questions! I enjoy waiting for my car in their designated room! Excellent care! all my questions! I enjoy waiting for my car in their designated room! Excellent care! More
by Ida Mary
Employees Worked With
Colbri Brought-Burke
