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INFINITI of San Antonio

San Antonio, TX

4.8
822 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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12150 W Interstate 10

San Antonio, TX

78230

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Showing 822 reviews

August 27, 2021

I love your staff!Colbrie helped me this week and she is I love your staff! Colbrie helped me this week and she is such a delight! I love Michelle Santivanez too and the 2 gentleman that work in the front More

by Melissa Thurmond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke, Michelle Santivanez
Sep 02, 2021 -

INFINITI of San Antonio responded

Hi Melissa, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2021

The professionalism in your organization shown to my wife and me was exemplary. From Ashton in sales to Carlos in finance - polite and helpful. They stayed late to complete our sale and showed only smiles an More

by Navniv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos McLean
Sep 02, 2021 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Infiniti Of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2021

As A First Time Buyer, they did everything in there power to get me the Best Deal for me and my family. Get us into the vehicle we wanted that same day. We are Happy with Our Purchase and Happy We Started Tr More

by Guadalajaracruz2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Herrera , Carlos McLean
Sep 02, 2021 -

INFINITI of San Antonio responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of San Antonio. We're looking forward to your next visit with us!

August 20, 2021

Very nice showroom and all personnel were very courteous. However, the offer I initially received for my Porsche Panamera was a lowball offer and I was initially offended. Beware of the printed sheet they More

by ojohnson47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos McLean
Sep 02, 2021 -

INFINITI of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (210) 824-1272 to discuss this further. Take care.

Sep 03, 2021 -

ojohnson47 responded

The phone number you provided does not seem to work?

August 09, 2021

The team at SA Infiniti worked to get me into the deal I wanted. More

by Lpalkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac DeLaGarza, Carlos McLean
Aug 12, 2021 -

INFINITI of San Antonio responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of San Antonio! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2021

The parts department and the service department was very helpful and nice. They did all the service that was needed. More

by garycliatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
Aug 18, 2021 -

INFINITI of San Antonio responded

Hi Garycliatt, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Infiniti Of San Antonio

August 03, 2021

Great service kept me informed at all times Everyone was very friendly and courteous More

by Sylviajackson50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TANNER
Aug 18, 2021 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2021

Great experience with the staff as soonest you walked in. Very kind and alert. Karla also did a great job attending us. Helping us to wants best for our budgets More

by guerradamian17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla Guiterrez, Colbri Brought-Burke
Aug 18, 2021 -

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of San Antonio! If you're ever in need of more help, please let us know!

July 30, 2021

I was greeted upon arrival and was provided updates through the service process. Once completed I was provided a clear explanation on actions completed. Great! More

by Travis.D.Clark 73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Service Department , Shawndy Aguirre
Aug 18, 2021 -

INFINITI of San Antonio responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

July 28, 2021

Customer service with Infinity of San Antonio set the highest bar. Edgar was professional, knowledgeable, approachable, and VERY patient. I was interested in used cars Infinity and non Infinity, he knew More

by EricaTolentino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

INFINITI of San Antonio responded

Hi Ericatolentino, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

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