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INFINITI of San Antonio

San Antonio, TX

4.8
821 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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12150 W Interstate 10

San Antonio, TX

78230

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Showing 821 reviews

March 02, 2022

Customer service is always great, I call and usually get an appointment the same week for service. When I arrive there is minimal waiting and after all paperwork is checked, I’m off with a loaner. Have be More

by Rangelmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke
Mar 04, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2022

Fast reliable and all service provides courteous and friendly- they make you feel at home even though I did not buy my infiniti Q50 at their dealership More

by paco3rdz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre and Petite lady loaner adviser, Michelle Santivanez, Tanner Payne
Mar 05, 2022 -

INFINITI of San Antonio responded

Hi, thank you so much for your positive comments about Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2022

Martin and Alyssa were very helpful during my last visit from the receiving the unit to the delivery of the repaired vehicle the next available day. More

by alfredopaula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Flores, Martin Trevino
Mar 04, 2022 -

INFINITI of San Antonio responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2022

Awesome service. Service Advisor Tanner was awesome! Had a really bad experience at other car dealerships, Infiniti was and continues to provide the best service. More

by kltvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow, Tanner Payne
Mar 02, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Infiniti Of San Antonio!

February 25, 2022

They are very professional, and do not try to sell me extra service that is not necessary. I can trust them. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
Mar 02, 2022 -

INFINITI of San Antonio responded

Hi Dave, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 22, 2022

From the moment I reached out about a certain vehicle, they were courteous, professional, and super sweet. Also keeping me informed of everything going on with the process. Ed answered all my questions a More

by Nessalia23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley, Brian
Feb 24, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

February 22, 2022

The service department is so welcoming and professional. My vehicle was ready quickly and my rep, Shawndy, is wonderful! More

by cluna6406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy
Feb 26, 2022 -

INFINITI of San Antonio responded

Hi, we are so happy to read such a great review about Infiniti Of San Antonio! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2022

I love the service department! Rickie and Shawnie make things happen. They are the best!! More

by dyanlynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawni, Ricky Barrow
Feb 21, 2022 -

INFINITI of San Antonio responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of San Antonio! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2022

This experience of purchasing my Q50 lease was so stress free. Isaac De La Garza and the whole team were professional, efficient, and personable. I have had only positive experiences during the lease now pu More

by drcvechols
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Marshall fantastic , Isaac DeLaGarza
Feb 15, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 08, 2022

My husband called Shawnee , and she explained to him what was told to me, and we were very satisfied, and we will set up the service need. Thank you for being honest. Keep up the good work n employees. More

by mar921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Aguirre
Feb 11, 2022 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Infiniti Of San Antonio. Thank you so much for your feedback! We hope you have a great day!

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