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INFINITI of San Antonio

San Antonio, TX

4.8
821 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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12150 W Interstate 10

San Antonio, TX

78230

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Showing 821 reviews

March 23, 2022

Service consultant was kind and informative. Vehicle completed in a timely manner as requested. Thanks More

by vcolem
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shandy Aguirre
March 23, 2022

A very professional and well run operation! They completed the work on time and communicated with me along the way More

by wehjoh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
March 22, 2022

Their service representatives are excellent and everyone is very friendly and responsive. Their use of technology to communicate during repaid is also very helpful. More

by Infinity QX60
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 26, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 22, 2022

The entire process was clear, friendly, and very customer focused. I highly recommend this dealership to other car buyers. More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Carillo, Will Skipper
Mar 26, 2022 -

INFINITI of San Antonio responded

Hi Ken, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2022

It was a pleasure to work with this team again for my next vehicle outstanding More

by gewalker064
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Milliman
Mar 25, 2022 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 20, 2022

Thorough consecutive conversations that were informative and helpful. I was able to compare and resolve my decision More

by trilby.rn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

INFINITI of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2022

Dealership is professional top notch service agent and sales rep. The new service portal is very handy and a great addition to the dealership More

by Pharros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Herera, Tanner Payne
March 16, 2022

I have been a customer since 2016/17 and am extremely happy with excellent service I have received starting from the front office staff to the super efficient service department. More

by Grammygrammy5703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart, Ricky Barrow
Mar 20, 2022 -

INFINITI of San Antonio responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti Of San Antonio. If you have any further questions, please don't hesitate to reach out!

March 15, 2022

Dealership corrected call center error of not scheduling the valet as requested. Dealership was able to pickup my vehicle as originally requested to make things right. More

by gcdelao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Mar 18, 2022 -

INFINITI of San Antonio responded

Hi, we are so happy to read such a great review about Grubbs Infiniti Of San Antonio! Please don't hesitate to reach out if there's anything additional we can do for you.

March 09, 2022

Ricky Barrow , & Shawnee are THE BEST ! ! They have Great Customer Care . They really Care about me as there Customer and always go 100 miles Xtra in helping me with all my needs. I'm so Tha More

by HAIRINT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawnee , Colbri Brought-Burke, Ricky Barrow
Mar 11, 2022 -

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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