INFINITI of San Antonio

Everyone is very attentive and ready to get you out the door with your new vehicle! door with your new vehicle! More

Edgar and Chris took excellent care and patience will be coming back to get rid of the bmw coming back to get rid of the bmw More

Excellent service and great attention to the customers needs. I highly recommend these people and the service of this dealership needs. I highly recommend these people and the service of this dealership More

Wonderful purchasing experience. Process was quick, simple, and well handled. I would have no hesitancy in making my next auto purchase from this dealership. Process was quick, simple, and well handled. I would have no hesitancy in making my next auto purchase from this dealership. More

It was a great experience at the dealership. Fast service and satisfying. Great waiting room as well Fast service and satisfying. Great waiting room as well More

I went in with a battery issue. They found that it was a dead cell and that it was under warranty and they covered it at 100%. The service was first rate. They found that it was a dead cell and that it was under warranty and they covered it at 100%. The service was first rate. More

Completed on a timely basis. Vehicle washed and cleaned. Friendly service manager. Clean waiting area Vehicle washed and cleaned. Friendly service manager. Clean waiting area More

I am first time Infiniti buyer, was approached by John, found him extremely pleasant, inviting, knowledgeable. Gave the options I was looking for, did a test drive, purchased the car no hassle. John wa found him extremely pleasant, inviting, knowledgeable. Gave the options I was looking for, did a test drive, purchased the car no hassle. John was extremely professional, answered all my questions, closed the deal. I had a small issue where I found a flaw in the window tint, called John, the next day, took the car in, immediate verified the issue, offered loaner car, John delivered the car to my home later that day. I was just very amazed at the FIRST class service John provided in representing this fine dealership. Mike Willis, San Antonio TX More

I am so disappointed that I did not look at these reviews before heading to the dealership. I drove from Austin TWICE to look at a Jeep that has been on their lot for sometime now, and I now know why. My boy before heading to the dealership. I drove from Austin TWICE to look at a Jeep that has been on their lot for sometime now, and I now know why. My boyfriend went and looked at it and loved it but since it is my vehicle, he did not go over any financing until I was present as well. Upon arriving the second time the salesman, Chris, was great! He was respectful and was honest when he didn't know the answer to my questions rather than BS'ing me. I was willing to go into finance and walk out with the Jeep that day, if the numbers made sense. That's where things went bad. They offered me initially 37k for my 2020 Tesla Model 3 which is retailing for over 47 and can private party for over 43. When I declined it and said that I would sell private they then offered me 40800. Still not enough. Here comes the kicker though, they tried telling me that the GPS fee was almost 3k!! but that it included the reconditioning fee. HAHAHA! I told him I didn't want the GPS and that if they want to charge me a reconditioning fee I will charge them what I am paying to ensure my 3 is in top condition. It's only fair right? Do not charge me a fee for getting the car sale ready, that's the dumbest thing I've ever heard and then try to tell me that all dealerships do it?? I have bought many vehicles, worked in cars sales and finance and have family with 20+ years of car finance under their belt. I am not stupid and they sure tried to make me feel as though I was. The used manager came in and the I explained this to him he explained then that the 3k fee was JUST GPS. And tried saying the GPS was pre installed and they couldn't take it off. I told him that's not true, Jeep didn't just happen to put on the SAME system they put on all their other cars. And his reply was " I am not taking it off, thanks for coming in." Clearly this dealership does not care about customers and only cares about their back end profits. Good luck on selling a Jeep that has a 3k GPS system that isn't any better than my $30 AirTag. More