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INFINITI of San Antonio

San Antonio, TX

4.8
828 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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12150 W Interstate 10

San Antonio, TX

78230

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Showing 828 reviews

October 05, 2022

Enjoyed working with Chris in our new car purchase. Ashley helped us with our financing. More

by Joe K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Patrick, Ashley
Oct 10, 2022 -

INFINITI of San Antonio responded

Joe K, your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 29, 2022

Horrible stuff. I was waiting on my part for 2 weeks and when I called to see if they got it very unprofessional girl Amanda told me that the part wasn't even order More

by Vanja
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Rodriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Cooper, Kenny Jensen, Alan Artavia
Sep 29, 2022 -

INFINITI of San Antonio responded

I'm sorry your having a parts issue please email me personally so I can look into what happened at anthony.cooper@grubbs.com or call 210-640-1500 and ask to speak to me or Thomas Reed the Parts Manager.

September 25, 2022

Had a great experience from the time we walked in the door until the time we drove off in a new Infiniti. The sales and finance staff were great and made us feel welcome. Chris took time in explaining th More

by Joe K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Patrick, Ashley
Sep 27, 2022 -

INFINITI of San Antonio responded

Joe K, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

September 25, 2022

Top notch service! ! From the moment I drove up to when I left customer service was EXCELLENT!!! More

by rprice15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre, Alisa Flores
Sep 27, 2022 -

INFINITI of San Antonio responded

We are so happy to read such a great review about Grubbs Infiniti Of San Antonio!

September 19, 2022

Great service, great experience, will definitely recommend. Kenny and Heather handled business, went above and beyond and got me driving away in a beautiful car. More

by Augustine L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Chicoine, Kenny Jensen
Sep 20, 2022 -

INFINITI of San Antonio responded

Augustine L, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio!

September 16, 2022

They are so nice and made us feel sooo important. We love them so much. More

by Eleanor.Ortega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Carillo, Kenny Jensen
Sep 16, 2022 -

Eleanor.Ortega responded

They stayed late for us to finalize our loan and don’t rush us at all.

September 15, 2022

Our service rep, Shandy, did a good job handling a misstep by the service guys not having all of the tires ready as scheduled. She took care of it and delivered on time. More

by bunger4725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke, Shawndy Aguirre, Alan Artavia
Sep 19, 2022 -

INFINITI of San Antonio responded

Hi , we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti Of San Antonio

September 11, 2022

My dreams of buying a car came true at Infinity of San Antonio. Celeste was truly a fantastic help. Thank you Grubbs Infiniti for making my car buying experience so smooth! More

by Bailey Munski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Vazquez, Kenny Jensen
Sep 14, 2022 -

INFINITI of San Antonio responded

Bailey Munski, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti Of San Antonio. We are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio!

September 05, 2022

Professional/ no pressure sales team. Service department also very straightforward with evaluating vehicle, and only suggesting needed maintenance. Pricing also very reasonable, especia More

by jas3bb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Sep 09, 2022 -

INFINITI of San Antonio responded

We appreciate your positive review about your recent experience with us!

September 02, 2022

Great atmosphere, friendly and eager to help you with your new vehicle. Quick and easy application. More

by acano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Carillo
Sep 05, 2022 -

INFINITI of San Antonio responded

Hi Acano, thank you so much for your positive comments about Grubbs Infiniti Of San Antonio!

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