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INFINITI of San Antonio

San Antonio, TX

4.8
821 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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12150 W Interstate 10

San Antonio, TX

78230

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Showing 821 reviews

October 12, 2022

I took my car in for an oil change and the service department was very professional. The wait time my less than what I expected. More

by edwardolivares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Jones
Oct 18, 2022 -

INFINITI of San Antonio responded

We are so pleased you enjoyed your visit to Grubbs Infiniti Of San Antonio!

October 10, 2022

Excellent service and people. very helpful and understood my needs. I drove 160 miles to look at the used vehicle I was interested on, and they made everything possible for me to More

by Ramon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Ramon responded

Thank you to all

October 10, 2022

Very responsive to our wants/needs. Salesman attention was solely on us and helped us with any issues we asked. More

by pbg200972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

INFINITI of San Antonio responded

We are so happy to read such a great review about Grubbs Infiniti Of San Antonio!

October 05, 2022

Enjoyed working with Chris in our new car purchase. Ashley helped us with our financing. More

by Joe K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Patrick, Ashley
Oct 10, 2022 -

INFINITI of San Antonio responded

Joe K, your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 29, 2022

Horrible stuff. I was waiting on my part for 2 weeks and when I called to see if they got it very unprofessional girl Amanda told me that the part wasn't even order More

by Vanja
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Rodriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Artavia
Sep 29, 2022 -

INFINITI of San Antonio responded

I'm sorry your having a parts issue please email me personally so I can look into what happened at anthony.cooper@grubbs.com or call 210-640-1500 and ask to speak to me or Thomas Reed the Parts Manager.

September 25, 2022

Had a great experience from the time we walked in the door until the time we drove off in a new Infiniti. The sales and finance staff were great and made us feel welcome. Chris took time in explaining th More

by Joe K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Patrick, Ashley
Sep 27, 2022 -

INFINITI of San Antonio responded

Joe K, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

September 25, 2022

Top notch service! ! From the moment I drove up to when I left customer service was EXCELLENT!!! More

by rprice15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre, Alisa Flores
Sep 27, 2022 -

INFINITI of San Antonio responded

We are so happy to read such a great review about Grubbs Infiniti Of San Antonio!

September 19, 2022

Great service, great experience, will definitely recommend. Kenny and Heather handled business, went above and beyond and got me driving away in a beautiful car. More

by Augustine L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Chicoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

INFINITI of San Antonio responded

Augustine L, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio!

September 16, 2022

They are so nice and made us feel sooo important. We love them so much. More

by Eleanor.Ortega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Carillo
Sep 16, 2022 -

Eleanor.Ortega responded

They stayed late for us to finalize our loan and don’t rush us at all.

September 15, 2022

Our service rep, Shandy, did a good job handling a misstep by the service guys not having all of the tires ready as scheduled. She took care of it and delivered on time. More

by bunger4725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colbri Brought-Burke, Shawndy Aguirre, Alan Artavia
Sep 19, 2022 -

INFINITI of San Antonio responded

Hi , we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti Of San Antonio

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