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INFINITI of San Antonio

San Antonio, TX

4.8
827 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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12150 W Interstate 10

San Antonio, TX

78230

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Showing 827 reviews

October 16, 2024

Very pleasant experience. The manager was very courteous and informative. My car looked great after it was washed. Thank you very much. More

by Denese Lowery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Doolen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Esparza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Howard, Warren White
October 16, 2024

I was happy that service was available without prior schedule on that day, so soon. More

by MichpaulMich Paul
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
October 09, 2024

The service writer was courteous and professional. Work was done correctly and within the given timeframe. More

by mikebjc600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Howard
September 24, 2024

Was a excellent service thank you'll you'll change my oil and filter NO CHARGE More

by Sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Howard, Warren White
September 17, 2024

Sales manager was excellent, and finance representative was extremely helpful and swift. Got application approved swiftly. More

by TMJATX
Recommend Dealer
Yes
Employees Worked With
Antonio Dismutes, Damian and Ali
September 10, 2024

Problem solved, and cost resolved. The service staff worked out any discrepancies plus they were very understanding. More

by Roland Esparza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name but she was very understanding, and helpful.
September 10, 2024

Jeremy with the service dept is the WORST manager I have ever dealt with. They kept my car for an oil change and a simple warranty issue over 3weeks, then charged me double the amount in the contract for th More

by KaHo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Doolen
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

It's never pleasant to have car issues but Coby Johnson did an outstanding job on keeping me informed about the status of the vehicle and very informative on any issues, concerns or questions I had. Coby w More

by Jof_flores3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Jerry was AMAZING. This was my first time buying a car (with my Dad's help obviously) and Jerry made this such an quick and painless experience!! We called ahead for th More

by Morgan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Mathus
August 13, 2024

I have to say, that my experience with Grubbs Infiniti of San Antonio and our Sales Consultant Heather Chicoine was amazing. The entire sales team made me, and my family feel welcomed to be there. Great team More

by Tomas.Franco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Chicoine