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INFINITI of San Antonio

San Antonio, TX

4.8
821 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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12150 W Interstate 10

San Antonio, TX

78230

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Showing 821 reviews

January 09, 2023

The Dealership experience was wonderful, I had gone in not feeling very lucky about our chances. But the team was able to assist and make everything very smooth. It was definitely a wonderful time and More

by rrflores84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

INFINITI of San Antonio responded

Hello, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 09, 2023

Mr. Henry was professional and gave us what we were looking for. Great Service and was professional. F.Curiel More

by fcuriel71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Henry
Jan 12, 2023 -

INFINITI of San Antonio responded

Hello, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 08, 2023

Great customer and professional service, I am a long time Infiniti vehicle customer. This dealership is one of the the best I have encountered. More

by Gbsjay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Jan 11, 2023 -

INFINITI of San Antonio responded

Hi, thank you so much for your positive comments about Grubbs Infiniti Of San Antonio! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2023

Everyone was pleasant and helpful. They went and retrieved a number of cars until I saw the one I really wanted. Very cool. More

by marymarable
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Henry
Jan 07, 2023 -

INFINITI of San Antonio responded

Hi, thank you so much for your positive comments about Grubbs Infiniti Of San Antonio! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2023

Received exceptional customer service from the moment I parked. I was greeted by a sales consultant who was assisting another customer and graciously contacted Alejandro Carillo who was very attentive to More

by halimaledee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Porter, Alejandro Carillo
Jan 06, 2023 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. Thank you so much for your feedback! We hope you have a great day!

December 31, 2022

I've been taking my car to this dealership for more than a few times and I'm always satisfied especially with the complimentary car wash...an extra bonus for me...staff is always great. Ty More

by Urbancowboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Jan 04, 2023 -

INFINITI of San Antonio responded

Urbancowboy, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2022

This visit was much improved from visit in 2020. More professional and efficient .The service wasn’t very busy and maybe that was the reason that I didn’t feel like a number in a hat. Alan was very h More

by Leonsmootelec@sbcglobal.net
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Jan 03, 2023 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. If you have any further questions, please give us a call. We're always happy to help!

December 29, 2022

Excellent customer service! Sales professional Philip Henry provided outstanding follow-up. Would recommend dealership to friends and family! More

by mags071
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Henry
Jan 01, 2023 -

INFINITI of San Antonio responded

Your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

December 29, 2022

Made us feel special. Really listened to what was important to my wife. Great warranty More

by Prestonprice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Carillo
Jan 01, 2023 -

INFINITI of San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 26, 2022

Be wary of posted used car prices. They tack on $2495 dealer prep fee and add some GPS tracking chip to every used car which tacks on another $899. Total scam. However, I will say that More

by Amy C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 28, 2022 -

INFINITI of San Antonio responded

Hello Amy, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (210) 824-1272.

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