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INFINITI of San Antonio

San Antonio, TX

4.8
820 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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12150 W Interstate 10

San Antonio, TX

78230

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Showing 820 reviews

March 13, 2023

Great job by Ruben and the finance department , all car functions explained very well . Thanks Howard More

by Howard Dean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben
Mar 18, 2023 -

INFINITI of San Antonio responded

Hi Howard, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2023

Desmond was very helpful explaining the features and benefits of the QX55 and made the turning in of a Q60 a relatively seamless process. More

by Kappyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond , Shawndy Aguirre, Alan Artavia
Mar 14, 2023 -

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2023

Shawndy is very helpful and always accommodating, very satisfied with her service. Very convenient to drop of vehicle during my lunch and ready to pick it up by the time I get out of work. Thanks! More

by nzamarripa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Mar 12, 2023 -

INFINITI of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2023

Excellent service. Friendly teammates and very accommodating. Provided shuttle service to and from Dr. Appointment while car was being serviced . More

by Gclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Galloway
Mar 12, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 07, 2023

We spent $100,000. 00 on a vehicle only given half tank of fuel was disappointing. That was the only real problem I has More

by Thewildcatruncrew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edgar Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Marshall 5*****, Ricky Barrow, Alejandro Carillo
Mar 12, 2023 -

INFINITI of San Antonio responded

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (210) 824-1272 to discuss this further.

March 06, 2023

I had a really great experience buy my QX60 at Infiniti San Antonio. My salesperson Philip was very patient and professional. I am very picky and indecisive, but he allowed me the time needed to make the More

by yestthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip Henry, Jamal Porter
Mar 10, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2023

Very professional group. All of my concerns were addressed. Shawnee is very knowledgeable and a great asset to your dealership. More

by phil.magnus.pm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Mar 09, 2023 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. If you have any further questions, please give us a call. We're always happy to help!

March 04, 2023

Good service and understanding and thanks for the oil change and car wash thank you More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Mar 08, 2023 -

INFINITI of San Antonio responded

Hi Tony, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 04, 2023

Very professional and attentive service. Made the purchase very straightforward and convenient. Actually found me the car. I was looking for a contacted me about it availability. Would highl More

by Rwoodard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Chicoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawndy Aguirre
Mar 09, 2023 -

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! Thanks again for the recommendation, and have an amazing day!

March 01, 2023

Great service. Options to drop off or wait for vehicle. Nice waiting area. The staff is very informative and helpful. More

by g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Mar 01, 2023 -

g responded

They did a great job on the service of my vehicle. I have been here before and they have been consistent with great service.

Mar 06, 2023 -

INFINITI of San Antonio responded

Hi, thank you so much for your positive comments about Grubbs Infiniti Of San Antonio! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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