Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of San Antonio
San Antonio, TX
834 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 834 reviews
April 20, 2023
Nice a very clean dealer, employees very well dressed, I had a good surprise that many of the employees are perfect bilingual which is a very nice complement!!!! had a good surprise that many of the employees are perfect bilingual which is a very nice complement!!!! More
by Carlos
Employees Worked With
Deszmond, Warner.
April 17, 2023
Grubbs Infinity went above and beyond. Heather and Jamal could not have been more helpful and accommodating. Heather and Ashley made the paper work very easy. Heather and Jamal could not have been more helpful and accommodating. Heather and Ashley made the paper work very easy. More
by judybschimmel
Employees Worked With
Heather Chicoine
April 15, 2023
A very pleasant experience. Sales Consultant and Finance Manager were very helpful and informative. I would recommend this dealership. Sales Consultant and Finance Manager were very helpful and informative. I would recommend this dealership. More
by Steph
April 07, 2023
Don’t take your vehicle for service there if you bought it elsewhere! We bought our 2023 QX80 in Dallas by the Love Field dealership. Our QX80 broke down in San Antonio and needed towed in for service. The it elsewhere! We bought our 2023 QX80 in Dallas by the Love Field dealership. Our QX80 broke down in San Antonio and needed towed in for service. The Grubbs San Antonio dealership treated us so poorly, that we had to call the Dallas dealership so they could basically force them to treat us with respect as an Infiniti owner. The Dallas dealership even offered to have our QX80 towed from San Antonio to Dallas for repair, and then towed back to us. The Grubbs dealership finally conceded, towed our car in, gave us a loaner until the car was repaired. We probably won’t buy another Infiniti just because at present there is only one Infiniti dealership in San Antonio and they are extremely difficult to obtain service when you need it, especially if you bought the car from another dealership! Travelers beware!, hope your Infiniti does not break down while vacationing in San Antonio! More
by UnHappyQX80
Employees Worked With
Other Employees :
Ricky Barrow, Martin Trevino, Shawndy Aguirre, Alan Artavia, KIMBERLY STEWART
April 07, 2023
Always friendly and ready to help they keep you updated every step of the way and deliver what they said they would. every step of the way and deliver what they said they would. More
by jessefernandez25
Employees Worked With
Ricky Barrow, Heather Chicoine, Kenny Jensen, Shawndy Aguirre, Alan Artavia
April 06, 2023
My experience with Infiniti of San Antonio was nearly perfect, especially considering this was a long distance transaction. Yup that’s right I never stepped foot into the dealership, however I was kept u perfect, especially considering this was a long distance transaction. Yup that’s right I never stepped foot into the dealership, however I was kept up to date on all dealings by phone, email, pictures, etc. I’m enjoying my semi blind vehicle purchase as everything checked out with it. More
by Char in Houston
Employees Worked With
Anthony Cooper, Kenny Jensen
April 03, 2023
Every aspect of getting our 9th Infiniti was a pleasure. From our salesperson, Chis to the Sales Director, Jamal, General Manager, Tony along with the rest of the staff, everyone was exceedingly knowledgeab From our salesperson, Chis to the Sales Director, Jamal, General Manager, Tony along with the rest of the staff, everyone was exceedingly knowledgeable and professional, ensuring we felt valued and appreciated, With our lease nearing maturity, we went in to make decisions, with no intention of closing a deal that day. However, Chris & Jamal went the extra mile, making the numbers work, locating cars with the specific options we wanted and even transporting one from their sister dealership 300-miles away. Each of our 8 previous Infinitis came from the DFW area, with the last 6 from Grubbs Infiniti, where we’d established strong relationships. Although we’re long-time San Antonio residents, thanks to the Grubbs family’s recent purchase of this dealership and the people now involved, this was actually the first time we were able to work a deal on an Infiniti locally. We look forward to many more in the future! More
by Richardson
Employees Worked With
Christopher Briggs, Jamal Porter, Ashley Marshall, Anthony Cooper
