INFINITI of San Antonio

Very thoughtful, clean, courteous, and certain of their work. Everyone is professional and makes sure the job is done work. Everyone is professional and makes sure the job is done More

I started looking for a vehicle at the end of 2022. Unfortunately, 2023 did not start out well for my family. We had two family members pass and Heather and Jamal were very professional, kind and pat Unfortunately, 2023 did not start out well for my family. We had two family members pass and Heather and Jamal were very professional, kind and patient with the time I was out of town. once I return the service went very smooth and quickly. Very much happy with my new QX80!!!! More

The entire Grubb's Team (from Shawndy, Dezmond, Jamal, and Ashley) made my entire experience wonderful without the pressure that most people experience when buying a new vehicle. I decided to upgrade from and Ashley) made my entire experience wonderful without the pressure that most people experience when buying a new vehicle. I decided to upgrade from my Q50S (which I love), to the new QX60 Autograph. The Grubb's Team is welcoming, knowledgeable, and has a strong positive atmosphere which is huge to me moving forward. Shawndy thank you for always providing excellent service when I bring in my Infiniti. Dezmond, Jamal, and Ashley thank you for taking the time to help answer all of my questions and make my entire experience smooth and simple. More

Awesome team of professionals. Never pressured and amazing service. Very courteous. Chris and Heather were awesome. Overall a great experience. Never pressured and amazing service. Very courteous. Chris and Heather were awesome. Overall a great experience. More

Philip Henry…I wanted to thank you so much for all your time and patience with me during the process of my purchase of the QX60. You were awesome. I never felt pressured to purchase. You made buying a vehi time and patience with me during the process of my purchase of the QX60. You were awesome. I never felt pressured to purchase. You made buying a vehicle very easy, I felt really comfortable with the whole process. And then post purchase I never felt like a bother or inconvenience fixing all those little things. You worked with me and my crazy work schedule and made it a very easy process. Thank you very much!! ⭐️⭐️⭐️⭐️⭐️ EXCELLENT JOB!!!!! More

Amazing service very smooth and honest business two thumbs up .Ian and Kenny were great !! thumbs up .Ian and Kenny were great !! More

Never pressured! All staff encountered were very courteous and knowledgeable. Greatly appreciated in today's world! All staff encountered were very courteous and knowledgeable. Greatly appreciated in today's world! More

The experience was wonderful. ..courteous proffessionals and a peaceful waiting area...the work was done excellently and timely...always enjiy the experience ..courteous proffessionals and a peaceful waiting area...the work was done excellently and timely...always enjiy the experience More

The dealership has a great selection to choose from in different model vehicles and colors. different model vehicles and colors. More

Stellar customer service. Valet available for service work to be done and or a loaner vehicle if scheduled in advance. Shawndy has been pleasant and responsive and willing to Valet available for service work to be done and or a loaner vehicle if scheduled in advance. Shawndy has been pleasant and responsive and willing to explain any questions I have had. The folks that answer the phone are polite and they’re all very nice when I’ve gone in myself for maintenance. The valet folks have been very nice and make the exchange super easy and quick. They have a text system to give updates or contact your POC and you can pay online! They even have sent me a video from the technician showing me exactly what the brake fluid color is, etc., to help me decide what to do. Fully recommend this dealership and service department. More