INFINITI of San Antonio

Don’t take your vehicle for service there if you bought it elsewhere! We bought our 2023 QX80 in Dallas by the Love Field dealership. Our QX80 broke down in San Antonio and needed towed in for service. The it elsewhere! We bought our 2023 QX80 in Dallas by the Love Field dealership. Our QX80 broke down in San Antonio and needed towed in for service. The Grubbs San Antonio dealership treated us so poorly, that we had to call the Dallas dealership so they could basically force them to treat us with respect as an Infiniti owner. The Dallas dealership even offered to have our QX80 towed from San Antonio to Dallas for repair, and then towed back to us. The Grubbs dealership finally conceded, towed our car in, gave us a loaner until the car was repaired. We probably won’t buy another Infiniti just because at present there is only one Infiniti dealership in San Antonio and they are extremely difficult to obtain service when you need it, especially if you bought the car from another dealership! Travelers beware!, hope your Infiniti does not break down while vacationing in San Antonio! More

My experience with Infiniti of San Antonio was nearly perfect, especially considering this was a long distance transaction. Yup that’s right I never stepped foot into the dealership, however I was kept u perfect, especially considering this was a long distance transaction. Yup that’s right I never stepped foot into the dealership, however I was kept up to date on all dealings by phone, email, pictures, etc. I’m enjoying my semi blind vehicle purchase as everything checked out with it. More

Every aspect of getting our 9th Infiniti was a pleasure. From our salesperson, Chis to the Sales Director, Jamal, General Manager, Tony along with the rest of the staff, everyone was exceedingly knowledgeab From our salesperson, Chis to the Sales Director, Jamal, General Manager, Tony along with the rest of the staff, everyone was exceedingly knowledgeable and professional, ensuring we felt valued and appreciated, With our lease nearing maturity, we went in to make decisions, with no intention of closing a deal that day. However, Chris & Jamal went the extra mile, making the numbers work, locating cars with the specific options we wanted and even transporting one from their sister dealership 300-miles away. Each of our 8 previous Infinitis came from the DFW area, with the last 6 from Grubbs Infiniti, where we’d established strong relationships. Although we’re long-time San Antonio residents, thanks to the Grubbs family’s recent purchase of this dealership and the people now involved, this was actually the first time we were able to work a deal on an Infiniti locally. We look forward to many more in the future! More

Good service. Polite staff. Waitting room was very clean and organized. Even had a complimentary latte while I was there. I had a mailer coupon that priced it bett Polite staff. Waitting room was very clean and organized. Even had a complimentary latte while I was there. I had a mailer coupon that priced it better than anywhere I've seen. More

Excellent service from start to finish. Shawndy is a star - professional, knowledgeable, and genuinely friendly. Shawndy is a star - professional, knowledgeable, and genuinely friendly. More

Immensely enjoyable experience. Salesman Isaac deserves high praise. Nice guy. No pressure. Extremely knowledgeable. Mike in finance great to. Great dealership. Salesman Isaac deserves high praise. Nice guy. No pressure. Extremely knowledgeable. Mike in finance great to. Great dealership. More

Great service. The level of commitment to our satisfaction was excellent. Highly recommend Grubbs Infiniti The level of commitment to our satisfaction was excellent. Highly recommend Grubbs Infiniti More