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INFINITI of San Antonio
San Antonio, TX
827 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 827 reviews
April 22, 2023
Clean facility, courteous staff, and provided great customer service. Well stocked complimentary snack area, Amble supply of electronic charging station. Brandon kept me informed, explained in detail customer service. Well stocked complimentary snack area, Amble supply of electronic charging station. Brandon kept me informed, explained in details of what further maintenance will be needed, and went above ind beyond in providing excellent customer service. If you use this dealership service departments, make sure to ask for Brandon More
by C.wellons
Employees Worked With
Brandon Galloway
April 20, 2023
Nice a very clean dealer, employees very well dressed, I had a good surprise that many of the employees are perfect bilingual which is a very nice complement!!!! had a good surprise that many of the employees are perfect bilingual which is a very nice complement!!!! More
by Carlos
Employees Worked With
Deszmond, Warner.
April 17, 2023
Grubbs Infinity went above and beyond. Heather and Jamal could not have been more helpful and accommodating. Heather and Ashley made the paper work very easy. Heather and Jamal could not have been more helpful and accommodating. Heather and Ashley made the paper work very easy. More
by judybschimmel
Employees Worked With
Heather Chicoine
April 15, 2023
A very pleasant experience. Sales Consultant and Finance Manager were very helpful and informative. I would recommend this dealership. Sales Consultant and Finance Manager were very helpful and informative. I would recommend this dealership. More
by Steph
April 07, 2023
Don’t take your vehicle for service there if you bought it elsewhere! We bought our 2023 QX80 in Dallas by the Love Field dealership. Our QX80 broke down in San Antonio and needed towed in for service. The it elsewhere! We bought our 2023 QX80 in Dallas by the Love Field dealership. Our QX80 broke down in San Antonio and needed towed in for service. The Grubbs San Antonio dealership treated us so poorly, that we had to call the Dallas dealership so they could basically force them to treat us with respect as an Infiniti owner. The Dallas dealership even offered to have our QX80 towed from San Antonio to Dallas for repair, and then towed back to us. The Grubbs dealership finally conceded, towed our car in, gave us a loaner until the car was repaired. We probably won’t buy another Infiniti just because at present there is only one Infiniti dealership in San Antonio and they are extremely difficult to obtain service when you need it, especially if you bought the car from another dealership! Travelers beware!, hope your Infiniti does not break down while vacationing in San Antonio! More
by UnHappyQX80
Employees Worked With
Other Employees :
Ricky Barrow, Martin Trevino, Shawndy Aguirre, Alan Artavia, KIMBERLY STEWART
