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INFINITI of San Antonio
San Antonio, TX
834 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 834 reviews
May 24, 2023
Yes I have a couple things that would been nice to have. Like describing defects or issues with the car to be more transparent. Actually detailed car not half done. Made sure all parts and services were ins Like describing defects or issues with the car to be more transparent. Actually detailed car not half done. Made sure all parts and services were installed correctly and help install app and set up. A full tank of gas to drive off in. Philip was helpful and nice and that was great. Everyone has been really helpful after the fact with getting these things addressed. They have scheduled to install the low jack and a "showroom" detail for me which is appreciated greatly. I can't wait to see how it comes out! The customer service has been great so far. The other things that mentioned above are small things just would have elevated the experience to the next level. I give it 4 out of 5 Stars. More
by Brownm694
Employees Worked With
Phillip and the finance lady I'm sorry I forgot her name
May 22, 2023
Isaac De La Garza is the best when it comes to customer service! Thank you again for my 2nd Q50 RedSport! Buy your next Infiniti with Isaac De La Garza you will not be disappointed. Ashley was great too. service! Thank you again for my 2nd Q50 RedSport! Buy your next Infiniti with Isaac De La Garza you will not be disappointed. Ashley was great too. Handled my paperwork in the Finance office like a pro! Thank you! -CB More
by Buentello
Employees Worked With
Issac De La Garza
May 20, 2023
Excellent customer service and support. Communication was alway top priority for them. Fast and efficient with service appointments Communication was alway top priority for them. Fast and efficient with service appointments More
by GS37
Employees Worked With
Shawndy Aguirre, KIMBERLY STEWART
May 12, 2023
Deszmond Garza, has been nothing short of amazing and excellent in this experience. He is patient with me and very informative which has helped relieve the stress involved with car purchases. I’m truly g excellent in this experience. He is patient with me and very informative which has helped relieve the stress involved with car purchases. I’m truly grateful. Customer service is hard to find since COVID hit and I would have never expected it at the car dealership. Win!!! More
by HEATHERCK13
May 10, 2023
We had a good experience with this team. Our interaction was quick and minimal by design - we knew what we were looking for and they met us midway on price. Overall very good. Our interaction was quick and minimal by design - we knew what we were looking for and they met us midway on price. Overall very good. More
by Deepaj
Employees Worked With
Phillip in sales and Ashley in payments were very good too, Kenny Jensen
May 06, 2023
From the moment I arrived the young lady (don't recall her name) was friendly, quick, asked questions...Shawndy provided the BEST customer service I have EVER received from any dealership from my other v her name) was friendly, quick, asked questions...Shawndy provided the BEST customer service I have EVER received from any dealership from my other vehicles. She is VERY thorough and explained everything to me. If she wasn't certain she found answers and communicated it to me. Thank you for taking care of me! More
by halimaledee
Employees Worked With
Shawndy Aguirre
April 30, 2023
The employees have been very nice and friendly each time I come. Booking an appointment was easy and today’s oil change was quick. Communication was transparent and efficient. I come. Booking an appointment was easy and today’s oil change was quick. Communication was transparent and efficient. More
by juliaT
Employees Worked With
Brandon Galloway
