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INFINITI of San Antonio

San Antonio, TX

4.8
827 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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12150 W Interstate 10

San Antonio, TX

78230

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Showing 827 reviews

May 06, 2023

From the moment I arrived the young lady (don't recall her name) was friendly, quick, asked questions...Shawndy provided the BEST customer service I have EVER received from any dealership from my other v More

by halimaledee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Jun 07, 2023 -

INFINITI of San Antonio responded

Hi Halimaledee, thank you so much for your positive comments about Grubbs Infiniti Of San Antonio!

May 02, 2023

Immaculate & prestige. Very welcoming and everyone was very kind, professional and made our purchase smoothly! More

by Beast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip
Jun 07, 2023 -

INFINITI of San Antonio responded

Hello! your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!

April 30, 2023

Excellent no pressure experience with Heather C. We purchased our new Q50 in and out in a few hours with quick and courteous service from everyone involved. More

by Nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Chicoine
Jun 07, 2023 -

INFINITI of San Antonio responded

Nancy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti Of San Antonio.

April 30, 2023

Staff is very polite and attentive, especially Edgar, he has done an excellent job, thanks! More

by José García
Recommend Dealer
Yes
Employees Worked With
Edgar Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Jensen
Jun 07, 2023 -

INFINITI of San Antonio responded

Hi José García, thank you for taking the time to leave a review for us at Grubbs Infiniti Of San Antonio. We're happy we could meet your expectations!

April 30, 2023

The employees have been very nice and friendly each time I come. Booking an appointment was easy and today’s oil change was quick. Communication was transparent and efficient. More

by juliaT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Galloway
Jun 07, 2023 -

INFINITI of San Antonio responded

We appreciate your positive review about your recent experience with us!

April 29, 2023

I was greeted and treated as a valued and appreciated customer. Waiting room was clean and comfortable plus the service advisers were polite and professional. My car was returned clean and ready to roll More

by Rich
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Jun 07, 2023 -

INFINITI of San Antonio responded

Hi Rich, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

April 29, 2023

I never went into the store, I purchased my car online and on the phone with the sales person. Very informative and helpful. No complaints from me. Loved the service and my new car. Huge Thanks to everyon More

by MonNick2830
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Carillo
Jun 07, 2023 -

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

April 28, 2023

Allan was professional, friendly, punctual, and answered all my questions very effectively. He provided me quotes and explained everything succinctly. He sent me texts with updates on the car and ensured More

by Ally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
Jun 07, 2023 -

INFINITI of San Antonio responded

Hi Ally, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. If you have any further questions, please give us a call. We're always happy to help!

April 26, 2023

Very professional, courteous. Kept very well informed. New exactly what was necessary for repairs. Work was completed timely and as promised. Very efficient crew. More

by rick2.gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Jun 09, 2023 -

INFINITI of San Antonio responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 25, 2023

This dealership is absolutely conscious of customer needs and truly cares in solving them. I have had 1st hand experience and am very satisfied, I personally have been in the automotive repair business for d More

by Rudyvill30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
Jun 09, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 09, 2023 -

Rudyvill30 responded

Looking forward to future preventative maintenance services 👍👍

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