INFINITI of San Antonio

Problem solved, and cost resolved. The service staff worked out any discrepancies plus they were very understanding. The service staff worked out any discrepancies plus they were very understanding. More

Jeremy with the service dept is the WORST manager I have ever dealt with. They kept my car for an oil change and a simple warranty issue over 3weeks, then charged me double the amount in the contract for th ever dealt with. They kept my car for an oil change and a simple warranty issue over 3weeks, then charged me double the amount in the contract for the loaner car cleaning fee. I asked for a free detail of my car to make up for the wait. When I picked up my car, after 21 days, my car had not even been wiped down much less detailed. When asked to speak with his manager, Jeremy informed me that would not be happening and would not let me talk to anyone else. Additionally, my car was very shaky and loose and drove horribly when i got it. I will never buy from Grubbs again because of Jeremy Doolen and the horrific service dept. More

It's never pleasant to have car issues but Coby Johnson did an outstanding job on keeping me informed about the status of the vehicle and very informative on any issues, concerns or questions I had. Coby w did an outstanding job on keeping me informed about the status of the vehicle and very informative on any issues, concerns or questions I had. Coby went above and beyond our expectations and I will be taking my car back for any services / maintenance that it may require in the future More

Jerry was AMAZING. This was my first time buying a car (with my Dad's help obviously) and Jerry made this such an quick and painless experience!! We called ahead for th This was my first time buying a car (with my Dad's help obviously) and Jerry made this such an quick and painless experience!! We called ahead for the vehicle we were interested in and when we pulled up, he had it ready to go and ready to test drive. Such a personable guy and very much understood the assignment! Everyone at the Infiniti of San Antonio were honestly great :) More

I have to say, that my experience with Grubbs Infiniti of San Antonio and our Sales Consultant Heather Chicoine was amazing. The entire sales team made me, and my family feel welcomed to be there. Great team San Antonio and our Sales Consultant Heather Chicoine was amazing. The entire sales team made me, and my family feel welcomed to be there. Great teamwork & communications between the sales team members. More

Excellent experience! Edgar was very courteous and knowledgeable. He made buying a car very easy and stress free. I have purchased over 8 vehicles for our family and this Edgar was very courteous and knowledgeable. He made buying a car very easy and stress free. I have purchased over 8 vehicles for our family and this had to be the easiest process at of all. I would definitely recommend this dealership for a great infiniti. More

Heather was wonderful to work with the process was smooth and simple. No surprises and no pressure. and simple. No surprises and no pressure. More

We were so fortunate to get Eris Rose as our salesperson. She was extremely knowledgeable about the car we were interested in... and ended up purchasing. She was easy to work with and did not try to pull any She was extremely knowledgeable about the car we were interested in... and ended up purchasing. She was easy to work with and did not try to pull any old school dealer tactics. She made the buying experience very enjoyable. I highly recommend her if you are looking for a car at Infinity San Antonio. She even delivered the car to us in New Braunfels. I highly recommend infinity of San Antonio! More

Amazing experience from start to finish. Heather was super knowledgeable and helpful with my selection and choice which resulted in the Tesla of my dreams. Finance manager Kenny was kind and Heather was super knowledgeable and helpful with my selection and choice which resulted in the Tesla of my dreams. Finance manager Kenny was kind and didn’t waste my time. Five star team. Best buying experience ever! Would come back again! More

I recently had my Infiniti Q50 serviced at the shop, and I couldn't be happier with the experience. The technicians did an excellent job, ensuring my car was in top condition. My customer support rep, M and I couldn't be happier with the experience. The technicians did an excellent job, ensuring my car was in top condition. My customer support rep, Michael Guereca, was fantastic—he was attentive, professional, and made sure everything went smoothly. I highly recommend this shop for any Infiniti Q50 repairs and maintenance needs. More