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INFINITI of San Antonio
San Antonio, TX
818 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 818 reviews
October 16, 2024
Very pleasant experience. The manager was very courteous and informative. My car looked great after it was washed. Thank you very much. The manager was very courteous and informative. My car looked great after it was washed. Thank you very much. More
by Denese Lowery
Employees Worked With
October 16, 2024
I was happy that service was available without prior schedule on that day, so soon. schedule on that day, so soon. More
by MichpaulMich Paul
October 09, 2024
The service writer was courteous and professional. Work was done correctly and within the given timeframe. Work was done correctly and within the given timeframe. More
by mikebjc600
Employees Worked With
September 24, 2024
Was a excellent service thank you'll you'll change my oil and filter NO CHARGE and filter NO CHARGE More
by Sergio
September 10, 2024
Problem solved, and cost resolved. The service staff worked out any discrepancies plus they were very understanding. The service staff worked out any discrepancies plus they were very understanding. More
by Roland Esparza
Employees Worked With
Don’t know her name but she was very understanding, and helpful.
September 10, 2024
Jeremy with the service dept is the WORST manager I have ever dealt with. They kept my car for an oil change and a simple warranty issue over 3weeks, then charged me double the amount in the contract for th ever dealt with. They kept my car for an oil change and a simple warranty issue over 3weeks, then charged me double the amount in the contract for the loaner car cleaning fee. I asked for a free detail of my car to make up for the wait. When I picked up my car, after 21 days, my car had not even been wiped down much less detailed. When asked to speak with his manager, Jeremy informed me that would not be happening and would not let me talk to anyone else. Additionally, my car was very shaky and loose and drove horribly when i got it. I will never buy from Grubbs again because of Jeremy Doolen and the horrific service dept. More
by KaHo
Employees Worked With
August 30, 2024
It's never pleasant to have car issues but Coby Johnson did an outstanding job on keeping me informed about the status of the vehicle and very informative on any issues, concerns or questions I had. Coby w did an outstanding job on keeping me informed about the status of the vehicle and very informative on any issues, concerns or questions I had. Coby went above and beyond our expectations and I will be taking my car back for any services / maintenance that it may require in the future More
by Jof_flores3
Employees Worked With
August 13, 2024
Jerry was AMAZING. This was my first time buying a car (with my Dad's help obviously) and Jerry made this such an quick and painless experience!! We called ahead for th This was my first time buying a car (with my Dad's help obviously) and Jerry made this such an quick and painless experience!! We called ahead for the vehicle we were interested in and when we pulled up, he had it ready to go and ready to test drive. Such a personable guy and very much understood the assignment! Everyone at the Infiniti of San Antonio were honestly great :) More
by Morgan
Employees Worked With
Jerry Mathus
